Product Manager

Product Manager

Posted 2 weeks ago by River Island

Negotiable
Undetermined
Undetermined
Altrincham, England, United Kingdom

Summary: The Product Manager will lead and inspire the store team to enhance the customer journey and maintain operational standards, ultimately driving sales and performance. This role requires expertise in product handling, visual merchandising, and customer service, while supporting the Store Leader in achieving key performance indicators. The position is a fixed-term contract ending in February 2026. The ideal candidate will thrive in a fast-paced retail environment and possess strong leadership and analytical skills.

Key Responsibilities:

  • Deliver great product placement and ‘wow’ wearable outfits.
  • Consistently deliver strong visual standards with the customer journey at the forefront.
  • Confidently duty manage in all areas of the store operation.
  • Empower the team to prioritize customer experience in decision making.
  • Utilize commercial tools to drive actions supporting store performance.
  • Support the Store Leader in achieving store KPIs.
  • Manage store operations, ensuring compliance with health & safety standards.
  • Develop a high-performing, motivated, and engaged store team.

Key Skills:

  • Strong commercial mindset and ability to thrive in a fast-paced retail environment.
  • Passion for fashion and expertise in visual merchandising.
  • Excellent problem-solving skills and adaptability to shifting priorities.
  • Creative and analytical, with the ability to turn sales data into actionable insights.
  • Inspiring leadership skills to motivate and engage the team.
  • Exceptional attention to detail in store presentation.
  • Proactive and results-oriented with a focus on optimizing product placement.
  • Deep understanding of customer needs and preferences.

Salary (Rate): undetermined

City: Altrincham

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail

Detailed Description From Employer:

We're on the lookout for a superstar Product Manager to join the team. As a Product Manager, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. This is a FTC ending Feb 2026

What You’ll Be Doing

  • Deliver great product placement and ‘wow’ wearable outfits.
  • Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
  • Confidently duty manage in all areas of the store operation including service, people, and operations.
  • Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
  • Full understanding of commercial tools and how to use to drive actions to support store performance.
  • Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
  • Support the management of store operations, including compliance with health & safety standards.
  • Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

You'll Be Perfect If

  • You have a strong commercial mindset and thrive in a fast-paced, data-driven retail environment.
  • You're passionate about fashion and have a natural flair for visual merchandising and creating stunning store layouts.
  • You possess excellent problem-solving skills and can quickly adapt to shifting priorities while maintaining a sharp focus on business objectives.
  • You’re both creative and analytical, able to turn sales data into actionable insights that drive store performance.
  • You're an inspiring leader who can motivate and engage your team to achieve ambitious goals.
  • You have exceptional attention to detail and take pride in presenting a well-organised, visually appealing store.
  • You’re proactive, results-oriented, and always seeking new ways to optimize product placement and sales opportunities.
  • You have a deep understanding of your customer base and are excited to curate a shopping environment that meets their needs.
  • And most importantly love our products as much as we do so we create the best possible customer journey!

Things To Consider

  • Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.
  • Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
  • Managing People: Strong emotional intelligence is essential, as you’ll be managing a diverse team.
  • Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
  • Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
  • Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
  • Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment.