Summary: The Customer Service Assistant at One Stop plays a vital role in delivering exceptional customer service in a dynamic retail environment. Responsibilities include stocking shelves, processing payments, and maintaining store appearance while ensuring a safe shopping experience. The position emphasizes customer feedback and teamwork to enhance service quality. Additionally, the role may involve managing shifts in the absence of leadership and requires passing a background check for Post Office operations if applicable.

Key Responsibilities:

• Provide excellent customer service and actively encourage customer feedback.
• Work across all areas of the store including online, tills, replenishment, and stock routines.
• Participate in seasonal, community, and charity events to foster an inclusive atmosphere.
• Ensure compliance with safety procedures and policies, including the 'think 25' policy.
• Respond to assistance calls and maintain a clean and organized store environment.
• Run shifts in the absence of the Shift Leader and Store Manager.
• Complete a Post Office Financial and criminal conviction background check if applicable.

Key Skills:

• Strong customer service skills.
• Ability to work in a fast-paced retail environment.
• Teamwork and collaboration skills.
• Knowledge of safety and security procedures.
• Flexibility to work across various store areas.
• Willingness to participate in community events.
• Basic understanding of retail operations.

Salary (Rate): undetermined

City: Credenhill

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail