Microsoft 365 support engineer

Microsoft 365 support engineer

Posted 2 weeks ago by Itergy on Linkedin

Negotiable
Undetermined
Undetermined
England, United Kingdom

Summary: The Microsoft 365 Engineer role involves providing high-quality Level 2/3 support for Microsoft 365 services within a managed services team, focusing on continuous improvement and collaboration across international teams. The position requires hands-on experience with Microsoft cloud solutions and Active Directory, making it ideal for proactive engineers looking to enhance their expertise in a global environment. The role is contract-based for 3-6 months, supporting a global enterprise client.

Key Responsibilities:

  • Provide Level 2/3 support for Microsoft 365 services across multiple brands.
  • Implement changes and optimizations on the O365 tenant.
  • Assist internal IT teams by providing advanced troubleshooting and technical guidance.
  • Share knowledge and best practices with IT colleagues across the US and Europe.

Key Skills:

  • Strong experience supporting Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune, etc.).
  • Hands-on expertise with Microsoft Active Directory (user/group management, policies, permissions).
  • Solid knowledge of Windows Server environments.
  • At least 3 years of experience in an IT support or engineering role.
  • Fluent English (required for international collaboration).

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT