Summary: Venesky-Brown is seeking a Court Officer for a public sector organization in Edinburgh for a 23-month contract. The role requires a professional presence and involves ensuring safety, assisting the public, and supporting the delivery of hearings. The position is primarily office-based with some flexibility outside of hearings.

Key Responsibilities:

• Present a professional, alert, visible, and commanding presence at all times.
• Document and report any matters of concern to the Assistant Head: Operations, providing complete and accurate incident reports as appropriate.
• Ensure the safety and security of visitors.
• Work as part of a multi-disciplinary team.
• Greet, assist, and direct members of the public as required.
• Securely move documents and other light items.
• Ensure the successful delivery of Hearings, taking on any necessary task to support their delivery.
• Assist in reviewing and, where applicable, creating and implementing standard operating procedures (SOPs).
• Undertake general administrative duties and other appropriate tasks when Hearings are not in session.
• Adhere to established administrative processes, recognizing and developing areas for improvement.
• Undertake other ad hoc duties as required.

Key Skills:

• Prior experience of working with members of the public in a relevant sector.
• Excellent and demonstrable customer service skills.
• Strong observational skills with the ability to evaluate and respond to unexpected matters swiftly.
• Excellent interpersonal and communication skills.
• Able to adjust communication style for appropriate audience.
• Ability to build and maintain the confidence of senior team acting with discretion.
• Strong problem-solving skills with the ability to work autonomously.
• Flexibility in working hours to meet business needs.

Salary (Rate): 193.09

City: Edinburgh

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other