Summary: The Luxury Shopping Host role involves providing exceptional customer service and creating memorable retail experiences aboard cruise ships worldwide. Candidates should have a strong background in luxury retail, particularly in fine jewellery and premium watches, and be prepared to engage with guests through various promotional events. This position offers a unique opportunity to travel while working in a dynamic and fast-paced environment.

Key Responsibilities:

• Create exceptional retail experiences for guests on board cruise ships.
• Maximise sales through engaging in-store events, VIP presentations, and showcases.
• Lead marketing initiatives and onboard promotions in collaboration with revenue partners.
• Engage with guests at high-profile cruise events and transition them to the sales team.
• Foster relationships with the shop team and other ship departments to enhance shopping experiences.
• Promote the personal shopping program and deliver tailored luxury shopping experiences.
• Represent the retail team at public appearances and networking events.
• Set and achieve attendance targets for onboard events.
• Adapt and problem-solve in a fast-paced, diverse environment.

Key Skills:

• Minimum of 2 years’ experience in luxury retail, specifically in fine jewellery and premium watches.
• Outstanding customer service skills and ability to build trusted relationships.
• Motivation to exceed sales targets and enhance the shopping experience.
• Excellent communication and public speaking skills.
• Proactive and adaptable in a high-energy cruise ship environment.
• Fluency in English; additional languages are a plus.

Salary (Rate): undetermined

City: Bristol

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail