Summary: The Legal Counsel (Customer & Sales) role at a leading telecommunications company in Reading involves providing operational legal advice to support consumer-facing business initiatives. The position requires collaboration with various cross-functional teams and focuses on ensuring compliance and managing customer-related legal matters. The ideal candidate will possess a strong legal background, particularly in telecoms, and demonstrate effective communication and stakeholder management skills. This hybrid contract role offers an exciting opportunity to work in a dynamic and fast-paced environment.

Key Responsibilities:

• Supporting go-to-market teams on new product features and services
• Ensuring seamless, compliant customer journeys across digital, retail, and contact centres
• Implementing new laws and updating customer terms & legal documents
• Providing legal guidance on indirect and affiliate partner channels
• Managing customer claims and advising on transformation programs

Key Skills:

• Qualified Solicitor (UK or Commonwealth jurisdiction)
• In-house or private practice experience, ideally in telecoms, media, or communications
• Strong knowledge of Ofcom's General Conditions & consumer law
• Agile, innovative, and solutions-focused legal mindset
• Strong communication & stakeholder management skills
• Ability to work in a fast-moving and evolving business environment

Salary (Rate): undetermined

City: Reading

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Legal