Housing Professional

Summary: The role of Tenancy Rights Adviser in Lambeth involves providing expert advice and support to residents facing housing challenges. The position is part of a transformative initiative aimed at enhancing the Housing Needs Directorate's effectiveness in delivering safe and sustainable housing solutions. The adviser will work within a framework focused on prevention, trauma-informed care, and high-quality case management. This role is critical in supporting residents during difficult times while promoting fairness and integrity in housing services.

Key Responsibilities:

• Provide expert advice on tenancy rights and housing issues.
• Support residents through challenging housing situations.
• Engage in early intervention and prevention strategies.
• Ensure consistent and lawful decision-making in casework.
• Manage tenancy cases with a focus on high-quality outcomes.
• Contribute to the development of property standards and compliance.
• Promote a culture of learning and continuous improvement within the team.
• Implement psychologically informed environments in service delivery.

Key Skills:

• Experience in housing advice and tenancy rights.
• Strong understanding of housing law and regulations.
• Excellent communication and interpersonal skills.
• Ability to work in a trauma-informed and resident-centred manner.
• Skills in case management and decision-making.
• Commitment to fairness, respect, and integrity in service delivery.
• Capacity for continuous learning and improvement.

Salary (Rate): £30.96/hour

City: Lambeth

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other