Hospital Administrator - Ad Hoc Shifts Only
Posted 4 days ago by Fortius Clinic
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The role of Hospital Administrator at Fortius Clinic involves providing administrative support on surgical wards in Marylebone, London, on a zero hours contract with ad hoc shifts. The administrator will be the first point of contact for patients, ensuring all admission checks and payments are completed, while also managing correspondence and maintaining accurate records of ward activities. This position requires effective communication and the ability to handle sensitive information with confidentiality.
Key Responsibilities:
- Act as the first point of contact for patients being admitted to the ward.
- Ensure all checks and payments are completed before patient admission.
- Provide comprehensive administrative support, including handling correspondence.
- Ensure the admission and discharge processes are followed accurately and timely.
- Manage telephone enquiries and refer to relevant personnel as needed.
- Record all ward admissions, discharges, and transfers in real time.
Key Skills:
- Previous experience in a customer service/front of house role.
- Competent in Information Technology.
- Effective communication skills in English.
- Ability to remain calm under pressure and manage unanticipated demands.
- Deliver high-quality customer service.
- Handle sensitive information with confidentiality.
- Good telephone manner.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Fortius Clinic are hiring an Administrator , to work on their Surgical Wards in Marylebone, London . This is to work on a Zero Hours contract, working ad hoc shifts only. Potential shifts are likely to be 8 hours long between Monday - Friday. Shifts may start as early as 08:00 and finish as late as 21:00.
Overall Purpose: Working as a flexible and effective team member across 2 sites on 3 wards. Be the first point of contact for patients being admitted, ensuring all checks and payments are completed before admission to the ward. To provide a comprehensive and efficient administrative service to the ward; this will include handling all aspects of correspondence, and ensuring the admission and discharge process is followed and accurately completed within a set timeframe. Deal with telephone enquiries or refer to the relevant person, whilst ensuring that accuracy, clarity, confidentiality and courtesy are prioritised at all times. Recording in real time all ward admissions, discharges and transfers in order to achieve and maintain a “live and accurate” bed board.
About Fortius: Fortius Clinic has more than 200 specialists from surgeons to sports physicians, rheumatologists, pain management specialists and radiologists. We diagnose and treat thousands of patients every year, from elite and amateur athletes to those with chronic arthritis and other orthopaedic injuries. Fortius Clinic was founded by a group of specialists with a shared vision - to push the boundaries of orthopaedics and sports medicine and achieve new standards for clinical excellence. We knew that the way to achieve a world-class centre of excellence was through super-specialism, dedicating resource and expertise to one area of medicine and attracting like-minded clinicians who understood that we could be ‘stronger together’. In 2021 Fortius Clinic became part of Affidea Group, a leading European healthcare provider owned by GBL, itself a long-term investor in health brands. Affidea has committed to help Fortius achieve our vision to become Europe’s leading specialist provider of orthopaedics and sports medicine. We have some of the most exciting and rewarding career opportunities in private healthcare. Fortius is built on the talent and the skills of each individual within it. Our core company values remain at the heart of everything we do.
If you are interested, please apply via our website link and a member of our team will be in touch shortly!