Homelessness Reviews and QA

Homelessness Reviews and QA

Posted 6 days ago by 4Recruitment Services on Reed

Negotiable
Undetermined
Hybrid
Braintree, Essex

Summary: The role of Homelessness Reviews and QA in Braintree involves maintaining expertise in homelessness legislation and best practices, leading responses to MP inquiries, and ensuring compliance with statutory review duties. The position also includes supporting team performance management and providing guidance on housing issues while aiming to reduce reliance on temporary accommodation. This is a full-time hybrid role requiring two days in the office and three days working from home.

Key Responsibilities:

  • Maintain specialist knowledge on legal, policy, and best practice developments in homelessness and housing advice.
  • Draft replies to MP enquiries and complaints across the Housing Operations Service.
  • Undertake the S202 Homelessness Review Officer role and ensure compliance with statutory duties.
  • Support Team Managers in managing team performance, including conducting quality reviews.
  • Provide specialist advice and guidance to senior managers and colleagues on housing and homelessness issues.
  • Support the management of temporary accommodation to minimize the use of Bed & Breakfast facilities.
  • Manage arrangements with Eastlight Community Homes and other providers regarding temporary accommodation.

Key Skills:

  • Specialist knowledge in homelessness legislation and housing policy.
  • Experience in drafting formal responses to inquiries and complaints.
  • Ability to undertake statutory review duties as a Homelessness Review Officer.
  • Skills in performance management and conducting quality reviews.
  • Strong advisory skills for senior management and colleagues.
  • Experience in managing temporary accommodation arrangements.

Salary (Rate): undetermined

City: Braintree

Country: England

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other