Head of Services – Digital & Smart Buildings - 12-month FTC - Hybrid – Glasgow – Retained - Confidential
Posted 3 days ago by Oliver Sanderson Group PLC
Negotiable
Undetermined
Hybrid
Glasgow, Scotland, United Kingdom
Summary: The Head of Services role is a pivotal leadership position focused on transforming technology and service delivery within the built environment. The successful candidate will lead the digital service strategy for an established organization, overseeing the transition from project delivery to operational excellence in service models. This role emphasizes data-driven solutions, client engagement, and innovation across service operations. It is a hybrid position based in Glasgow, offering a high-impact opportunity in digital transformation and operational strategy.
Key Responsibilities:
- Shape and lead a scalable, data-led service model for smart buildings and digital infrastructure.
- Own end-to-end delivery, from one-off tech deployments to seamless, long-term service excellence across multiple sites.
- Harness SaaS platforms, IoT insights, and advanced analytics to drive performance, automation, and sustainability.
- Partner with senior stakeholders, delivering proactive, actionable insights that add real business value.
- Champion continuous improvement, elevating energy optimisation, automation, and customer outcomes.
- Take full commercial ownership - managing budgets, KPIs, and P&L to ensure profitability and high-quality service.
- Embed a strong culture of safety and compliance, upholding health, safety, and quality standards.
- Drive digital innovation across teams, aligning service strategy with business transformation goals.
Key Skills:
- Leadership experience in energy services, smart building technologies, or data-led service delivery.
- Strong knowledge of SaaS platforms, data analytics, IoT systems, or smart monitoring tools.
- Experience translating complex data into meaningful operational and business insights.
- Proven ability to manage client relationships, drive contract value, and innovate service offerings.
- Financial and commercial accountability including budgeting, forecasting, and P&L oversight.
- Relevant academic or professional qualifications in Engineering, Energy Management, or Digital Technology.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Are you a visionary leader ready to transform how technology, data, and service delivery come together in the built environment? Our client, an established and pioneering organisation within the technical services sector, is looking for a Head of Services on a 12-month FTC to lead their digital service strategy and redefine how ongoing technology deployments evolve into seamless, insight-driven services. You will be responsible for leading the transition from project delivery (e.g., BMS, IoT, energy monitoring systems) to operational excellence in long-term service models. This includes shaping data-driven solutions, enhancing client engagement, and embedding innovation across service operations.
Key Responsibilities
- Shape and lead a scalable, data-led service model for smart buildings and digital infrastructure.
- Own end-to-end delivery, from one-off tech deployments to seamless, long-term service excellence across multiple sites.
- Harness SaaS platforms, IoT insights, and advanced analytics to drive performance, automation, and sustainability.
- Partner with senior stakeholders, delivering proactive, actionable insights that add real business value.
- Champion continuous improvement, elevating energy optimisation, automation, and customer outcomes.
- Take full commercial ownership - managing budgets, KPIs, and P&L to ensure profitability and high-quality service.
- Embed a strong culture of safety and compliance, upholding health, safety, and quality standards.
- Drive digital innovation across teams, aligning service strategy with business transformation goals.
About You
Leadership experience in energy services, smart building technologies, or data-led service delivery. Strong knowledge of SaaS platforms, data analytics, IoT systems, or smart monitoring tools. Experience translating complex data into meaningful operational and business insights. Proven ability to manage client relationships, drive contract value, and innovate service offerings. Financial and commercial accountability including budgeting, forecasting, and P&L oversight. Relevant academic or professional qualifications in Engineering, Energy Management, or Digital Technology. This is a high-impact role at the intersection of digital transformation, operational strategy, and client value delivery. This is a hybrid role based in Glasgow with an exciting package on offer. If you're passionate about redefining services through data and technology - this could be the perfect next step. Apply today!
Oliver Sanderson is an award-winning executive search firm recognised for its ground-breaking contributions to ED&I and digital recruitment innovation by the House of Lords, Global Recruiter, APSCo, and the Recruiter Awards. Featured in the 2022 Platinum Jubilee Album for our "transformational contribution" to UK business, we work at board and senior leadership level with FTSE 100, FTSE 350, Fortune 500, and PE-backed businesses.