Summary: The HCM Payroll Manager role in Luxembourg requires an experienced professional to lead payroll operations, ensuring seamless processing and high-quality service delivery to clients. The position involves providing expert guidance, maintaining documentation, resolving payroll issues, and implementing improvements. The candidate will also coach team members and stay updated on legislative changes. This role is ideal for a payroll specialist looking to make a significant impact in a dynamic environment.

Key Responsibilities:

• Support managers with client engagement, ensuring accurate and timely information delivery.
• Provide expert guidance for implementations, go-lives, and daily functional support.
• Maintain and update client solution workbooks and process documentation.
• Ensure system maintenance testing and review Statements of Work before client submission.
• Resolve escalated technical and functional payroll issues.
• Work with operational teams to implement automation, innovation, and continuous improvements.
• Stay up to date on legislation changes and ensure team training.
• Identify upsell opportunities and contribute to client retention.
• Support year-end processes and compliance standards.
• Coach and develop team members to enhance performance and expertise.

Key Skills:

• Strong knowledge of payroll inputs, outputs, and third-party integrations.
• Experience identifying and mitigating payroll risks.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).
• Excellent attention to detail, written and verbal communication skills.
• Ability to work in a fast-paced, global environment and collaborate effectively.

Salary (Rate): undetermined

City: Luxembourg

Country: Luxembourg

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other