Graduate Infrastructure & Operations Apprentice x3 (110416-0425)
Posted 3 days ago by University of Warwick on Linkedin
£34,132 Per year
Undetermined
Undetermined
Coventry, England, United Kingdom
Summary: The Graduate Infrastructure & Operations Apprentice will support the IDG Infrastructure and Operations department at the University of Warwick, focusing on technical assistance and infrastructure support. This fixed-term role offers hands-on experience in cloud and network management while contributing to various IT projects. The apprentice will collaborate with team members to troubleshoot issues and improve infrastructure, ultimately aiming to develop into a skilled IT professional. The position includes opportunities for further study leading to relevant qualifications.
Key Responsibilities:
- Provide technical assistance and infrastructure support within the I&O department.
- Collaborate with team members to troubleshoot technical issues.
- Assist with infrastructure improvements and ensure seamless IT service delivery.
- Engage in network support, engineering, and troubleshooting.
- Support cloud and on-premises systems and engineering.
- Deliver client-side end-user support for hardware and software assets.
- Manage incident ownership and resolution.
- Participate in training and development for professional growth.
- Engage in direct customer interactions in various IT fields.
Key Skills:
- Technical knowledge in cloud and network management.
- Experience in troubleshooting and support for IT infrastructure.
- Ability to work collaboratively in a team environment.
- Strong communication skills for customer interactions.
- Willingness to undertake further study and professional development.
- Understanding of network engineering principles.
- Familiarity with end-user computing and support.
Salary (Rate): £34,132.00
City: Coventry
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: IT