Summary: The Food & Beverage Operations Manager at Crieff Hydro Family of Hotels is responsible for overseeing service standards and operational excellence across all dining venues. This hands-on role requires strong leadership to mentor managers and implement best practices, ensuring exceptional guest experiences. The ideal candidate will possess a passion for hospitality and a commitment to continuous improvement in service delivery. The position emphasizes operational efficiency, team development, and financial management within a dynamic hotel environment.

Key Responsibilities:

• Lead by example in all outlets to assess and improve service delivery.
• Ensure consistency in food and beverage quality, presentation, and service standards.
• Identify operational challenges and implement solutions to enhance efficiency and guest satisfaction.
• Monitor and analyze guest feedback, implementing action plans for improvement.
• Work closely with the culinary team for seamless coordination between front-of-house and back-of-house operations.
• Provide hands-on coaching and mentorship to restaurant and venue managers.
• Design and deliver structured training programs to enhance service excellence and guest engagement.
• Support managers in optimizing labor costs, inventory control, and operational budgets.
• Assist in driving revenue through upselling initiatives and special promotions.
• Ensure compliance with health and safety regulations and hotel brand standards.

Key Skills:

• Minimum 5+ years of food and beverage management experience in a 4* hotel or high-end restaurant setting.
• Strong leadership skills with a proven track record of mentoring and developing teams.
• Hands-on operational experience in both restaurant and bar environments.
• Excellent knowledge of service standards, guest relations, and hospitality best practices.
• Financial acumen, including experience with budgeting, forecasting, and cost control.
• Ability to work under pressure in a fast-paced, dynamic environment.
• Strong communication and interpersonal skills.
• Must be able to work evenings and weekends to suit business needs.

Salary (Rate): 35000

City: Crieff

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other