Customer Service - Christmas Temp
Posted 3 days ago by Aspinal of London Limited
Negotiable
Undetermined
Hybrid
Fernhurst, England, United Kingdom
Summary: Aspinal of London is seeking Christmas Temporary workers for their Customer Services team at their HQ in Fernhurst, West Sussex. The role involves providing exceptional customer service during the peak trading period from October to January, with the possibility of remote work after training. Candidates will act as brand ambassadors, ensuring customer interactions exceed expectations.
Key Responsibilities:
- First point of customer contact over phone and emails.
- Brand Ambassador, responsible for ensuring that every interaction on our calls and emails exceeds our customers expectations.
- Working to team sales and satisfaction targets.
- Owning the customer service from order through to delivery and aftercare.
- Providing excellent customer service and resolving issues.
- Leading by example during every customer interaction.
Key Skills:
- Excellent communication skills.
- Customer service experience.
- Ability to work towards sales and satisfaction targets.
- Strong problem-solving skills.
- Team player with a positive attitude.
Salary (Rate): undetermined
City: Fernhurst
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Luxury fashion lifestyle brand, Aspinal of London, are looking for Christmas Temporary workers to join our Customer Services team at our HQ in Fernhurst, West Sussex. Christmas is our peak trading period and we are looking for additional support from October until January. At Aspinal, we do things differently. We believe in creating the most amazing experiences for both our customers as well as our team members. This role will mainly be based at our HQ in Fernhurst with the possibility of 1 or 2 days a week working from home once you are fully trained. We are looking to start new temp members from 13th October.
Duties
- First point of customer contact over phone and emails.
- Brand Ambassador, responsible for ensuring that every interaction on our calls and emails exceeds our customers expectations.
- Working to team sales and satisfaction targets.
- Owning the customer service from order through to delivery and aftercare.
- Providing excellent customer service and resolving issues.
- Leading by example during every customer interaction.
Benefits
- There's plenty of them...
- Comprehensive training and induction
- Competitive Salary
- Generous staff discount scheme