Customer Service Apprentice
Posted 7 days ago by Specsavers on Linkedin
Negotiable
Undetermined
Onsite
Glasgow City, Scotland, United Kingdom
Summary: The Customer Service Apprentice role at Specsavers is designed for proactive individuals passionate about retail and customer service. This 13-month apprenticeship offers a full-time paid position, allowing apprentices to develop skills in a supportive environment. The role is based in Barnsley, with opportunities for career advancement within the company. Apprentices will receive training while working alongside an experienced team, ensuring a comprehensive learning experience.
Key Responsibilities:
- Provide excellent customer service and support to customers.
- Work collaboratively within a team to enhance customer experiences.
- Utilize IT systems effectively to assist in customer interactions.
- Engage in training and development opportunities throughout the apprenticeship.
- Receive and act on feedback to improve personal and professional skills.
Key Skills:
- Passion for customer service.
- Strong teamwork abilities.
- Good initiative and confidence in using IT systems.
- Excellent communication and listening skills.
- Willingness to step out of comfort zones and embrace new challenges.
- Openness to feedback and personal development.
Salary (Rate): 7.75
City: Barnsley
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: Retail