Customer Service Apprentice

Summary: The Customer Service Apprentice role at Specsavers is designed for proactive individuals passionate about retail and customer service. This 13-month apprenticeship offers hands-on training in a supportive environment, allowing apprentices to develop essential skills while working full-time. The position is based in Evesham and includes various employee benefits. Candidates should be enthusiastic about providing excellent customer service and willing to learn and grow within the company.

Key Responsibilities:

• Provide excellent customer service and support to customers.
• Work collaboratively with team members to enhance customer experiences.
• Engage in training and development opportunities throughout the apprenticeship.
• Utilize IT systems effectively to assist customers.
• Receive feedback and demonstrate a willingness to learn and improve.

Key Skills:

• Passion for providing excellent customer service.
• Strong teamwork abilities.
• Good initiative and confidence in using IT systems.
• Excellent communication and listening skills.
• Willingness to step out of comfort zones and embrace new challenges.
• Openness to feedback and personal development.

Salary (Rate): 7.75

City: Evesham

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Retail