Contract Support Officer-Emergency Accommodation

Full Time, Permanent Location: Based at Temple Street and hybrid working An exciting opportunity has arisen for a Contract Officer to join our Emergency Accommodation Team. This is a new post that will be supporting the development and delivery of best practice contract management for the Council’s portfolio of Emergency Accommodation (EA) contracts.

You’ll Play a Pivotal Role In:

• Managing our portfolio of emergency accommodation contracts with precision and care
• Working closely with providers to strengthen housing management processes
• Collaborating with internal and external stakeholders to ensure services meet high standards
• Driving best-practice approaches to service delivery

You’ll be working alongside a team that sources, books and manages emergency accommodation when households face homelessness and need urgent support.

What We’re Looking For:

• Solid experience in contract management, compliance, and KPI monitoring
• Confidence with tenancy management and housing processes
• Outstanding communication skills to build trusted partnerships with a range of stakeholders
• Sharp organisational abilities, and a proactive and solution-focussed approach

Whether you're looking to step up in your career or bring your expertise to a new challenge, this role offers a rare opportunity to influence service delivery in a critical area. Every day will be varied, dynamic, and full of purpose.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Clare Savill Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.