Summary: The role of Conseiller Expert Assurances en ligne H/F involves providing expert advice on insurance solutions to clients and prospects through various digital channels. The position is based in Roubaix, France, within LCL, a subsidiary of Crédit Agricole, which aims to enhance customer satisfaction in the banking sector. The candidate will be responsible for maintaining client relationships and achieving sales targets while participating in marketing campaigns. This position offers opportunities for professional development and advancement within the company.

Key Responsibilities:

• Advise and propose insurance solutions remotely tailored to client needs via phone, email, and chat.
• Ensure client satisfaction and loyalty by delivering quality service, particularly through inbound call follow-ups.
• Participate in outbound calling campaigns as part of LCL's marketing initiatives.
• Meet individual and collective objectives while adhering to security, compliance, and ethical standards.

Key Skills:

• Experience in banking or insurance with a strong understanding of the insurance environment.
• Commercial mindset and dynamism.
• Adaptability and proficiency with digital tools.
• Attention to detail and a passion for challenges.
• Minimum educational qualification of Bac + 2 / L2 in banking, insurance, or commercial fields.
• 3-5 years of experience in sales or online consulting, preferably in the insurance sector.

Salary (Rate): undetermined

City: Roubaix

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other