Summary: The role of Conseiller clientèle Particuliers involves serving as a trusted advisor to individual clients in banking and insurance, focusing on building relationships through tailored advice and support. The position requires proactive engagement to develop a client portfolio and ensure customer satisfaction. The candidate will work in a collaborative agency environment, utilizing digital tools to assist clients effectively. This role is part of LCL, a national bank committed to client satisfaction and inclusivity.

Key Responsibilities:

• Provide tailored responses to clients using a variety of banking and insurance products.
• Develop a commercial portfolio through proactive client engagement and digital tools.
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to overall client satisfaction and assist in training new agency staff.

Key Skills:

• Bac +2/3 education level with banking or commercial experience.
• Strong interpersonal skills and a focus on customer satisfaction.
• Proactive, autonomous, and adaptable to change.
• Ability to work collaboratively and effectively in a team environment.
• Experience in a client-facing role, preferably in a demanding commercial setting.

Salary (Rate): undetermined

City: Reims

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other