Summary: The role of Conseiller Clientèle Particuliers at LCL in Epernay involves serving as a trusted advisor to individual clients in banking and insurance, providing tailored advice and support throughout key life moments. The position emphasizes building strong client relationships and developing a commercial portfolio through proactive engagement and digital tools. Candidates are expected to possess strong interpersonal skills and a commitment to client satisfaction. This role is part of a collaborative agency environment focused on customer service excellence.

Key Responsibilities:

• Serve as the primary contact for individual clients in banking and insurance.
• Provide tailored advice and support to clients based on their needs.
• Develop and manage a commercial portfolio through proactive engagement.
• Utilize digital tools for client interactions and service delivery.
• Ensure ongoing account management and risk assessment.
• Contribute to overall client satisfaction and assist in training new staff.

Key Skills:

• Bac +2/3 qualification in banking or commerce.
• Experience in banking or customer service roles.
• Strong interpersonal and communication skills.
• Proactive and autonomous with a focus on client satisfaction.
• Ability to adapt advice based on client profiles.
• Experience with digital tools for client engagement.

Salary (Rate): undetermined

City: Epernay

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other