Cloud Resource Manager (Capacity Manager) - DV Cleared
Posted Today by 1772946272
£600 Per day
Outside
Undetermined
Basingstoke
Summary: The Cloud Resource Manager (Capacity Manager) role is situated in a secure Defence environment in Basingstoke, focusing on managing VMware infrastructure capacity and service performance. The position requires an individual with active DV clearance to ensure stability, availability, and cost control while leading service assurance and continuous improvement initiatives. The role emphasizes collaboration with customers and internal teams to enhance service delivery. Strong experience in service delivery management and capacity management is essential for success in this position.
Key Responsibilities:
- Own service performance across infrastructure and support functions, collaborating with customers and internal teams.
- Operate and mature ITIL service management processes, focusing on capacity, performance, and availability management.
- Develop service plans, forecasts, and models for VMware environments to support reliable delivery.
- Monitor service metrics, analyze trends, and identify risks or constraints before they impact users.
- Drive service improvement initiatives based on data, customer feedback, and technology change.
Key Skills:
- Strong experience in service delivery management within secure IT environments.
- Proven background in capacity management and service performance assurance.
- Good understanding of ITIL frameworks, with certification preferred.
- Experience working with VMware based infrastructure.
- Strong stakeholder management, communication, and issue resolution skills.
- Analytical mindset with the ability to lead cross-functional teams in complex environments.
Salary (Rate): £600 per day
City: Basingstoke
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Cloud Resource Manager (Capacity Manager)
Must have an Active DV Clearance
An opportunity is available for a Cloud Resource Manager (Capacity Manager) to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance and continuous improvement within a high security operational setting.
About the Role - Cloud Resource Manager (Capacity Manager)
As a Cloud Resource Manager (Capacity Manager), you will own service performance across infrastructure and support functions, working closely with customers and internal teams.
You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management.
The role includes developing service plans, forecasts, and models for VMware environments to support reliable delivery.
You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users.
You will drive service improvement initiatives based on data, customer feedback, and technology change.
What We're Looking For - Cloud Resource Manager (Capacity Manager)
Strong experience in service delivery management within secure IT environments.
Proven background in capacity management and service performance assurance.
Good understanding of ITIL frameworks, with certification preferred.
Experience working with VMware based infrastructure.
Strong stakeholder management, communication, and issue resolution skills.
Analytical mindset with the ability to lead cross functional teams in complex environments.
This is a strong opportunity for a Cloud Resource Manager (Capacity Manager) to take ownership of critical services and drive continuous improvement in a Defence setting.
To apply, please send your CV by pressing the apply button.