Business Process Designer

Summary: The Business Process Designer role at Skills for Care involves leading the design of new internal processes to enhance operational effectiveness within the adult social care sector. This position requires strong problem-solving skills and the ability to engage with colleagues at all levels to implement sustainable solutions. The role is home-based with some travel expected within England and is fixed-term for six months with the possibility of extension. The successful candidate will advocate for user needs and drive meaningful change through effective service design practices.

Key Responsibilities:

• Design new internal processes and ways of working aligned with strategic goals.
• Engage with colleagues to understand current practices and identify improvement opportunities.
• Document and communicate new approaches to ensure they are embedded in operations.
• Lead workshops and build relationships to drive decisions for meaningful change.
• Utilize expertise in service design and user-centered thinking to deliver value.

Key Skills:

• Strong problem-solving skills.
• Experience in service design and process mapping.
• Confident facilitation abilities.
• Structured yet flexible approach to process improvement.
• Ability to engage and collaborate with diverse teams.

Salary (Rate): £52,575

City: Leeds

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Other