Business Continuity & Operational Resilience Manager - FTC

Summary: The Business Continuity & Operational Resilience Manager will be instrumental in enhancing the firm's business continuity and operational risk frameworks while ensuring compliance with ISO 22301 certification. This hands-on role requires expertise in multi-discipline risk management within a professional services context. The position involves leading planning and response efforts, conducting assessments, and managing incident responses. The ideal candidate will possess strong communication skills and a proven track record in business continuity frameworks.

Key Responsibilities:

• Lead business continuity planning and response across the firm.
• Conduct policy reviews, risk assessments, and business impact analyses to ensure frameworks remain aligned to the firm's strategy and risk profile.
• Oversee incident management, business continuity, and technology recovery planning, using specialist third-party tools.
• Deliver and monitor the testing and exercising programme, capturing lessons learned and driving improvements.
• Coordinate internal and external audits to maintain ISO 22301 certification.
• Manage and update standard materials for client requests and audit responses.
• Produce management information and reporting for senior stakeholders and committees.
• Track emerging risks, industry developments, and best practice to keep the firm well-prepared.
• Coordinate incident response with colleagues across the business.
• Provide occasional out-of-hours on-call support where required.
• Support administration of the firm's general insurance programme.

Key Skills:

• A strong track record in developing and embedding business continuity frameworks.
• 3-5 years' relevant experience, including incident management and ISO 22301 exposure.
• The ability to identify and explain key threats and propose practical mitigations.
• Excellent communication and influencing skills, with the confidence to engage senior stakeholders and drive adoption of best practice.
• Strong written skills, capable of presenting complex information clearly to both technical and non-technical audiences.
• Initiative and adaptability, with the ability to manage competing priorities and ambiguity.
• A problem-solving mindset, with creativity in finding effective solutions.

Salary (Rate): £90K yearly

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Business Continuity & Operational Resilience Manager required. This role will play a pivotal part in maintaining and strengthening the firm's business continuity and operational risk frameworks, as well as supporting the retention of their ISO 22301 certification.

This is a diverse and hands-on role, best suited to someone with proven expertise in multi-discipline risk management within a professional services environment.

Key Responsibilities

Reporting to the Head of Business Continuity and Security, you will:

• Lead business continuity planning and response across the firm.

• Conduct policy reviews, risk assessments, and business impact analyses to ensure frameworks remain aligned to the firm's strategy and risk profile.

• Oversee incident management, business continuity, and technology recovery planning, using specialist third-party tools.

• Deliver and monitor the testing and exercising programme, capturing lessons learned and driving improvements.

• Coordinate internal and external audits to maintain ISO 22301 certification.

• Manage and update standard materials for client requests and audit responses.

• Produce management information and reporting for senior stakeholders and committees.

• Track emerging risks, industry developments, and best practice to keep the firm well-prepared.

• Coordinate incident response with colleagues across the business.

• Provide occasional out-of-hours on-call support where required.

• Support administration of the firm's general insurance programme.

Candidate Profile

We are looking for a professional who can demonstrate:

• A strong track record in developing and embedding business continuity frameworks.

• 3-5 years' relevant experience, including incident management and ISO 22301 exposure.

• The ability to identify and explain key threats and propose practical mitigations.

• Excellent communication and influencing skills, with the confidence to engage senior stakeholders and drive adoption of best practice.

• Strong written skills, capable of presenting complex information clearly to both technical and non-technical audiences.

• Initiative and adaptability, with the ability to manage competing priorities and ambiguity.

• A problem-solving mindset, with creativity in finding effective solutions.