Summary: The Business Analyst role at etiCloud involves working within the Project Delivery team to implement cloud-native legal case management software for clients. The position requires analyzing business needs, gathering requirements, and designing tailored solutions while providing operational support during implementations. This is initially a fixed-term contract with potential for permanent employment, emphasizing collaboration with clients and internal teams. The role demands strong communication and problem-solving skills, along with experience in business analysis and software implementations.

Key Responsibilities:

• Analyze business needs and gather client requirements.
• Collaborate with clients on data discovery and document workflows and rules.
• Design solutions that meet client needs using business and product expertise.
• Create functional specifications for standard or customized solutions.
• Provide operational support during implementations or upgrades (on-site or remote).
• Define and execute test plans, ensuring high-quality solutions.
• Support clients during UAT and resolve solution-related issues.
• Support clients and internal teams with data migration.
• Provide feedback to project managers, proactively addressing potential challenges.
• Develop procedures for application controls and offer general application support.

Key Skills:

• Experience in business analysis, requirement gathering, or consulting.
• Knowledge and experience of software implementations.
• Excellent communication, presentation, and facilitation skills.
• Ability to multitask, adapt quickly, and work under tight deadlines.
• Team player with ownership of projects and a results-oriented mindset.
• Strong problem-solving, organizational, and time management skills.
• Understanding of the Legal industry and operations (front/middle/back office) is advantageous.
• Familiarity with business process management, enterprise reporting, and data warehousing is advantageous.
• Understanding and experience of data migration projects and processes is advantageous.
• Understanding of current technologies, including Javascript, SQL, and Python is advantageous.

Salary (Rate): undetermined

City: Sheffield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT