Summary: The Account Manager role focuses on managing client relationships and delivering learning and development programs in a dynamic environment. The position requires strong organizational skills and effective communication to ensure successful project delivery for blue-chip clients. The role also involves marketing support and financial administration, making it a multifaceted position. This is a one-year maternity cover role with a flexible working arrangement.

Key Responsibilities:

• Own client relationships and manage project portfolios to ensure successful delivery.
• Provide clear status updates and conduct well-prepared meetings with stakeholders.
• Draft and refine materials for change management and learning & development programs.
• Coordinate training sessions by liaising with clients and facilitators.
• Support marketing campaigns, social media, and new business proposals.
• Handle invoicing, CRM updates, and general project documentation.

Key Skills:

• Experience in client-facing account management in L&D, change management, or employee engagement.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in project planning tools, LMS platforms, Office 365, and AI tools.
• Exceptional verbal and written communication skills with attention to detail.
• Process-oriented mindset focused on efficiency and improvements.
• Commercial awareness in managing budgets and identifying business opportunities.

Salary (Rate): 50000

City: Farnham

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Other