Summary: The Account Manager at Close Brothers Vehicle Hire is responsible for ensuring customer satisfaction and retention by resolving issues and supporting sales efforts. This role requires building strong relationships with existing customers and coordinating maintenance and repair services. The ideal candidate will have experience in the commercial vehicle industry and a commitment to achieving targets while promoting inclusivity and flexibility in the workplace.

Key Responsibilities:

• Resolve issues in maintenance, recharges, and warranty claims with customers.
• Support Sales Managers in securing new customers and retaining existing ones.
• Develop working relationships with existing customers to promote business growth.
• Communicate clearly across the business to ensure transparency and accuracy of information.
• Assist in coordinating maintenance and repair for vehicles with customers.
• Conduct technical and feasibility studies, including site investigations.
• Ensure commercial and contractual control of vehicles contracted to customers.
• Act as a contact between the company and its existing and potential customers.
• Negotiate terms of agreements and close sales while gathering market and customer information.
• Represent the company at trade exhibitions, events, and seminars.
• Record accurate information and maintain a full understanding of products and services.
• Adhere to Governance and Compliance requirements and carry out necessary reporting activities.

Key Skills:

• Previous knowledge and experience of the commercial vehicle industry.
• Strong interpersonal skills and target-driven mindset.
• Numerate with analytical ability.
• Excellent presentation skills.
• Competitive nature with problem-solving abilities.
• Strong planning and organizational skills.
• Excellent communication skills with a direct and open style.
• Computer literate, particularly in Microsoft Office Tools.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other