Account Director

Ready to lead strategic partnerships and power up your sales career in the world of Networking Solutions? At Convergence Group, we’re on a mission to make business connectivity as simple and reliable as your water or electricity - the 4th utility. For over 20 years, we’ve built a resilient, forward-thinking business that puts customers first and thrives on talent, innovation, and drive.

We’re now looking for an Account Director to help shape the next chapter of our story. If you’re a strategic thinker, natural relationship builder, and passionate about selling LAN and WAN solutions, this role is made for you.

What it’s really like here

The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding.

Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.

What you’ll be doing as our Account Director

• Own the Big Wins - Manage a portfolio of key accounts focusing on retention, growth, and long-term success.
• Create Tailored Solutions - Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security.
• Lead from the Front - Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes.
• Show Up and Stand Out - Meet customers face-to-face - we believe in building partnerships, not just pipelines.
• Drive Strategic Growth - Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting.
• Navigate with Influence - Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom.
• Deliver Excellence - Partner with service teams to ensure execution is seamless and customer satisfaction stays high.

What we're looking for

• 5+ years proven success in Managed LAN and WAN solution sales
• You know the MSP/ISP space and thrive on enterprise-level conversations
• Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar)
• Strong knowledge of Network Security products e.g. Firewalls or NAC
• A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes
• Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations
• A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking
• Formal sales training (SPIN, Miller Heiman, Elevator Pitch models etc)
• The ability to drive and pass BPSS clearance checks

What you'll get

• Salary: £60,000 - 75,000 + double OTE (uncapped!) + Car Allowance
• Time off: 33 days holiday, including bank holidays (and yes, it gets better)
• Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance
• Work-life balance: flexible core hours + hybrid working with 2 days a month in the Solihull office
• Dog friendly office - yes really!

Who are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, WiFi and Security solutions, we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most.

Where A players come to make a difference

If you’re an Account Director who is ready to think big, build real relationships, and deliver results that matter - we want to hear from you! Apply today and shape the future of connectivity.