Negotiable
Undetermined
Undetermined
Warwick, United Kingdom
Summary: The role focuses on testing End User Computing (EUC) components, Zscaler security solutions, and network configurations to ensure optimal performance and security. Responsibilities include manual testing, validating application functionality, and collaborating with cross-functional teams. Candidates must have strong technical skills in EUC and network fundamentals, along with the ability to analyze logs and document findings. Eligibility for UK SC clearance is required, with a preference for candidates holding active clearance.
Key Responsibilities:
- Perform manual testing of EUC components such as laptops/desktops, VDI, thin clients, Citrix environments, and mobile devices.
- Validate application packaging, distribution, compatibility, and performance in EUC environments.
- Test Windows OS upgrades/patches, M365 applications, collaboration tools, and standard enterprise software.
- Conduct UAT for business-critical EUC applications and ensure seamless end-user experience.
- Document test cases, results, and defects in appropriate test management tools.
- Execute testing related to Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
- Validate secure web gateway policies, access rules, URL filtering, SSL inspection behavior, and tenant-specific configurations.
- Perform authentication and SSO testing (Azure AD, SAML, certificates, etc.).
- Validate Zscaler client connector behavior across different networks (office, home, VPN, mobile hotspot).
- Collaborate with network/security teams to analyze logs, troubleshoot failures, and ensure policy compliance.
- Conduct manual testing of network changes, routing rules, Firewall policies, DNS/DHCP behavior, and connectivity validations.
- Perform end-to-end connectivity checks for business applications across LAN/WAN, VPN, SD-WAN, and cloud networks.
- Validate network resiliency, failover scenarios, and performance impact post-change.
- Work with network operations teams to verify packet flow, latency, throughput, and error rates based on test scenarios.
- Document network issues with detailed steps, logs, and impact analysis.
Key Skills:
- Strong manual testing experience (3-7 years preferred).
- Hands-on experience in EUC testing, including Windows/Mac OS, VDI, Citrix, M365.
- Practical understanding of Zscaler components-ZIA, ZPA, Client Connector, policy evaluation.
- Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VPN, routing).
- Experience with test management tools (JIRA, Azure DevOps, ALM, etc.).
- Ability to analyze logs (Zscaler logs, network logs, Event Viewer, browser dev tools).
- Understanding of Change & Incident Management (ITIL preferred).
- Excellent problem-solving skills and attention to detail.
- Strong communication, documentation, and stakeholder engagement abilities.
- Ability to collaborate with cross-functional teams (network, security, EUC, application teams).
- Self-motivated and able to work independently with minimal supervision.
Salary (Rate): undetermined
City: Warwick
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
EUC (End User Computing) Testing
- Perform manual testing of EUC components such as laptops/desktops, VDI, thin clients, Citrix environments, and mobile devices.
- Validate application packaging, distribution, compatibility, and performance in EUC environments.
- Test Windows OS upgrades/patches, M365 applications, collaboration tools, and standard enterprise software.
- Conduct UAT for business-critical EUC applications and ensure seamless end-user experience.
- Document test cases, results, and defects in appropriate test management tools.
Zscaler Testing (Security & Network Access)
- Execute testing related to Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
- Validate secure web gateway policies, access rules, URL filtering, SSL inspection behavior, and tenant-specific configurations.
- Perform authentication and SSO testing (Azure AD, SAML, certificates, etc.).
- Validate Zscaler client connector behavior across different networks (office, home, VPN, mobile hotspot).
- Collaborate with network/security teams to analyze logs, troubleshoot failures, and ensure policy compliance.
Network Testing
- Conduct manual testing of network changes, routing rules, Firewall policies, DNS/DHCP behavior, and connectivity validations.
- Perform end-to-end connectivity checks for business applications across LAN/WAN, VPN, SD-WAN, and cloud networks.
- Validate network resiliency, failover scenarios, and performance impact post-change.
- Work with network operations teams to verify packet flow, latency, throughput, and error rates based on test scenarios.
- Document network issues with detailed steps, logs, and impact analysis.
Key Skills & Qualifications
Technical Skills
- Strong manual testing experience (3-7 years preferred).
- Hands-on experience in EUC testing, including Windows/Mac OS, VDI, Citrix, M365.
- Practical understanding of Zscaler components-ZIA, ZPA, Client Connector, policy evaluation.
- Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VPN, routing).
- Experience with test management tools (JIRA, Azure DevOps, ALM, etc.).
- Ability to analyze logs (Zscaler logs, network logs, Event Viewer, browser dev tools).
- Understanding of Change & Incident Management (ITIL preferred).
Soft Skills
- Excellent problem-solving skills and attention to detail.
- Strong communication, documentation, and stakeholder engagement abilities.
- Ability to collaborate with cross-functional teams (network, security, EUC, application teams).
- Self-motivated and able to work independently with minimal supervision.
SC Clearance Eligibility
Candidates must be eligible for UK SC clearance, which generally requires:
- Minimum 5 years of continuous UK residency
- Clean criminal and financial/credit records
- Ability to meet all UK government vetting requirements
Active SC clearance is preferred but not essential.