Zscaler/Network consultant

Zscaler/Network consultant

Hybrid 2-3 days week in London offices

Large Banking client looking for :

• Thorough understanding of Zscaler Proxy, its Architecture for ZPA, ZIA and ZDX.
• Prior experience of deploying ZPA, ZIA and ZDX for Enterprises
• Prior experience of supporting ZPA, ZIA and ZDX for Enterprises - which includes Troubleshooting issues, documenting KBs, engagement with Vendor, Internal Engineering and other teams.
• Clear understanding of Zscaler Client Connector (ZCC) packet captures and analysis.
• Clear understanding of Certificates and cryptography.
• Prior experience of handling DR and BCP exercises and review DR plans.
• Proactive in thought process and be able to identify gaps and propose improvements.
• Excellent in documentation, preparing and updating KOPs, KBs, FAQs and other operational documents.
• Good understanding of SIEM products like Splunk, how to use them and run reports and customizing dashboards for meaningful representations.
• Working knowledge of LAN, WAN, Data Networks and Server Datacentres
• Clear understanding of OSI Model and TCP/IP stack
• Network/Firewall experience and understanding of key concepts.
• Assist with the creation and customization of monitoring dashboards.
• Provide administration support on unix/windows Servers for remote access related issues and management.
• Understand the full project lifecycle and take ownership of project deliverables to ensure successful implementation and integration of configuration changes.
• Produce FAQs/process improvement recommendations to reduce call volume.
• Develop automation opportunities to reduce manual support responsibilities.
• Good understanding of incident, problem, and change management workflow processes
• Good understanding of monitoring concepts and technologies
• Analysis and reporting of deployment status to various stakeholders in a presentable form
• Operational risk analysis and risk management with various application deployments from stability and user experience perspective
• Troubleshooting deployment issues (basic level on server and understanding of end user desktop issues with application install/uninstall)
• Extensive experience in information security and/or IT risk management with a focus on security, performance, and reliability.
• Solid understanding of security protocols, cryptography, authentication, authorisation and security.
• Good working knowledge of current IT risks and experience implementing security solutions.
• Clear understanding of Firewalls, Load balancers, WAF and its operations.
• Proven record of thoroughness and diligence as any mistake can affect 150,000 end points
• Excellent communication skills to cater to internal DB clients, End User Computing engineering and incident resolver groups, and external vendor service teams.