Workstream Lead - ServiceNow
Posted 2 weeks ago by Lorien
Negotiable
Inside
Undetermined
Reading, UK
Summary: The Workstream Lead for ServiceNow will oversee a significant transformation program aimed at modernizing service management capabilities in alignment with ITIL and SIAM principles. This role involves leading cross-functional teams to achieve key outcomes and ensuring efficient delivery of solutions that align with strategic goals. The position requires strong relationship management and operational readiness for successful service transitions. Proven experience in leading complex delivery initiatives is essential for success in this role.
Key Responsibilities:
- Lead the end-to-end delivery of multiple technology and business change initiatives, ensuring alignment with the transformation objectives.
- Build and maintain strong relationships with delivery teams, central functions, and business stakeholders to drive value and collaboration.
- Ensure successful transition of solutions into service, meeting operational, compliance, and business readiness requirements.
- Manage cross-product dependencies and external interfaces to ensure seamless delivery and operational alignment.
- Work closely with Product Owners to shape and deliver the product roadmap, ensuring delivery is aligned with business priorities.
Key Skills:
- Proven experience leading complex delivery initiatives in agile and hybrid environments.
- Strong track record of delivering medium to large-scale business and technology change projects.
- Deep understanding of IT service management, ITIL, and SIAM frameworks (ideally of ServiceNow).
- Experience managing project financials, including capex/opex structures and cost tracking.
- Strong planning, reporting, and stakeholder management skills.
Salary (Rate): undetermined
City: Reading
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Workstream Lead - ServiceNow - 8 Months Contract - Inside IR35
My large UK based client is looking for Workstream Lead on a large Transformation Programme to modernise and align my client's service management capabilities with ITIL and SIAM principles. As a Workstream Lead, you will play a pivotal role in leading cross-functional delivery teams to realise key workstream outcomes. You'll be instrumental in building delivery capability within the value stream and ensuring that solutions are delivered efficiently, effectively, and in alignment with SSE's strategic goals.
Some of your responsibilities will include:
- Lead the end-to-end delivery of multiple technology and business change initiatives, ensuring alignment with the transformation objectives.
- Build and maintain strong relationships with delivery teams, central functions, and business stakeholders to drive value and collaboration.
- Ensure successful transition of solutions into service, meeting operational, compliance, and business readiness requirements.
- Manage cross-product dependencies and external interfaces to ensure seamless delivery and operational alignment.
- Work closely with Product Owners to shape and deliver the product roadmap, ensuring delivery is aligned with business priorities.
Skills required to be successful in this role:
- Proven experience leading complex delivery initiatives in agile and hybrid environments.
- Strong track record of delivering medium to large-scale business and technology change projects.
- Deep understanding of IT service management, ITIL, and SIAM frameworks (ideally of ServiceNow)
- Experience managing project financials, including capex/opex structures and cost tracking.
- Strong planning, reporting, and stakeholder management skills.
Please apply now for immediate consideration!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
