Workshop Manager - Biggleswade
Posted 1 week ago by Liebherr Great Britain
Negotiable
Undetermined
Undetermined
Biggleswade, England, United Kingdom
Summary: The Workshop Manager role at Liebherr-Great Britain Ltd in Biggleswade involves overseeing the earthmoving workshop departments, ensuring high-quality repair work, and enhancing customer satisfaction. The position requires effective team management and operational responsibility while focusing on business performance and profitability. The Workshop Manager will also play a key role in the apprenticeship scheme and maintain strong communication with customers. This position is integral to the company's success in meeting customer needs and achieving revenue targets.
Key Responsibilities:
- Be operationally responsible for earthmoving workshop departments (including the welding bay & mobile welders).
- Manage and achieve highest quality (technical and time wise) of any repair work, pre-delivery inspections and modifications to equipment.
- Increase the revenue to achieve annual targets for revenue work.
- Deliver Earth Moving Technical After Sales profitability by regular review of profit and loss, identifying areas for improvement.
- Liaise with customers (external and internal) during and following repairs to achieve a high level of customer satisfaction.
- Manage the general housekeeping of the workshop areas.
- Set individual objectives and targets within the appraisal system for all direct reports.
- Provide technical advice and support for the workshop departments.
- Hold regular meetings with the workshop department team leaders & supervisors to discuss operational matters; e.g. workload, priorities of jobs.
- Assist with the running & improvement of the apprenticeship scheme for LGB.
Key Skills:
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or higher.
- Team player.
- Good communicator at all levels.
- Flexible approach to work.
- Able to demonstrate ability to work effectively with customers in a pressurised environment.
- Excellent organisational and prioritising skills.
- Able to demonstrate previous experience in a similar role.
Salary (Rate): undetermined
City: Biggleswade
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Engineering
Workshop Manager - BiggleswadeBiggleswade A vacancy has arisen for a Workshop Manager for Earthmoving based at Biggleswde. The role contributes to the success of the Liebherr-Great Britain Ltd through a central function within the Company. The workshop facility is a major contributor to our aim of satisfying all our external and internal customers. The Workshop Manager will be responsible for the management of the Workshop team and the yard whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Your Responsibilities As a Workshop Manager
- Be operationally responsible for earthmoving workshop departments (including the welding bay & mobile welders)
- Manage and achieve highest quality (technical and time wise) of any repair work, pre-delivery inspections and modifications to equipment
- Increase the revenue to achieve annual targets for revenue work.
- Deliver Earth Moving Technical After Sales profitability by regular review of profit and loss, identifying areas for improvement.
- Liaise with customers (external and internal) during and following repairs to achieve a high level of customer satisfaction
- Manage the general housekeeping of the workshop areas
- Set individual objectives and targets within the appraisal system for all direct reports
- Provide technical advice and support for the workshop departments
- Hold regular meetings with the workshop department team leaders & supervisors to discuss operational matters; e.g. workload, priorities of jobs
- Assist with the running & improvement of the apprenticeship scheme for LGB
Your Profile
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or higher.
- Team player
- Good communicator at all levels
- Flexible approach to work
- Able to demonstrate ability to work effectively with customers in a pressurised environment.
- Excellent organisational and prioritising skilll
- Able to demonstrate previous experience in a similar role
Our Offer
- The opportunity to work with an industry-leading manufacturer
- Secure and progressive work environment
- Competitive salary and benefits
- Training and personal development
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska. One Passion. Many Opportunities.
Job ID 80377 Division Liebherr International Company Liebherr-Great Britain Ltd. Area of employment Engineering Country United Kingdom Entry level Management positions Type of contract full time The company Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland. Location Liebherr-Great Britain Ltd. Normandy Lane SG18 8QB Biggleswade United Kingdom Contact