Workforce Management Specialist
Posted 4 days ago by Webologix Ltd/ INC
Negotiable
Undetermined
Undetermined
United Kingdom
Summary: The Logile Workforce Management Specialist is tasked with optimizing store labor performance through the Logile WFM platform, focusing on accurate forecasting, labor modeling, scheduling, and workforce execution. This role aligns staffing levels with business demand and service standards to enhance operational efficiency. The specialist will collaborate with various stakeholders to ensure compliance and continuous improvement in labor management practices.
Key Responsibilities:
- Develop and maintain accurate workforce forecasts based on sales, footfall, seasonal patterns, and operational activities.
- Analyse historical and real-time data to predict labor demand and identify trends.
- Align labor requirements with store trading patterns and business goals.
- Maintain and optimise labor standards within Logile.
- Continuously improve labor models to reflect operational realities and productivity targets.
- Create and optimise schedules based on demand forecasts and task requirements.
- Manage shift allocation, availability, compliance rules, and labor budgets.
- Monitor key KPIs and perform variance analysis between planned vs actual labor utilisation.
- Configure and maintain Logile modules and identify system gaps for improvement.
- Work closely with Store Operations, Finance, HR, and IT teams to translate operational needs into workforce strategies.
- Ensure schedules comply with labor laws, union agreements, and company policies.
Key Skills:
- Hands-on experience with Logile WFM or equivalent tools (e.g., BlueYonder, Kronos).
- Strong data analysis and Excel skills.
- Understanding of labor modeling, forecasting, and scheduling systems.
- Knowledge of retail store operations and labor planning.
- Strong analytical and problem-solving capability.
- Stakeholder management and communication skills.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Role Purpose The Logile Workforce Management Specialist is responsible for optimising store labour performance through effective use of the Logile WFM platform. The role ensures accurate forecasting, labour modelling, scheduling, and workforce execution aligned to business demand, cost targets, and service standards. Logile integrates forecasting, labour modelling, scheduling, and real-time execution to ensure the right staffing levels and efficient store operations.
Key Responsibilities
- Labour Forecasting & Demand Planning
- Develop and maintain accurate workforce forecasts based on sales, footfall, seasonal patterns, and operational activities
- Analyse historical and real-time data to predict labour demand and identify trends
- Align labour requirements with store trading patterns and business goals (Logile supports AI-driven forecasting and demand-based labour planning across store operations.)
- Labour Modelling & Standards
- Maintain and optimise labour standards within Logile (task times, productivity benchmarks)
- Continuously improve labour models to reflect operational realities and productivity targets
- Support engineered labour standards (e.g., MOST-based frameworks where applicable)
- Scheduling & Workforce Optimisation
- Create and optimise schedules based on demand forecasts and task requirements
- Ensure “right people, right skills, right time” scheduling
- Manage shift allocation, availability, compliance rules, and labour budgets
- Reduce overstaffing/understaffing through proactive optimisation (Logile enables task-based scheduling and automated optimisation using real-time data.)
- Performance Monitoring & Analytics
- Monitor key KPIs (labour cost %, productivity, service levels, schedule adherence)
- Perform variance analysis between planned vs actual labour utilisation
- Provide insights and recommendations to improve workforce efficiency
- System Configuration & Continuous Improvement
- Configure and maintain Logile modules (forecasting, scheduling, labour standards)
- Identify system gaps and improvement opportunities
- Support upgrades, enhancements, and change initiatives
- Stakeholder Collaboration
- Work closely with Store Operations, Finance, HR, and IT teams
- Translate operational needs into system configurations and workforce strategies
- Support store managers in interpreting schedules and labour models
- Compliance & Governance
- Ensure schedules comply with labour laws, union agreements, and company policies
- Support audit and reporting requirements on labour usage
- Maintain accurate time & attendance tracking