Workforce Management Consultant - Contact Centre Solution - Dynamics 365
Posted 1 day ago by Nexere Consulting Limited
£520 Per day
Inside
Hybrid
Sheffield, South Yorkshire, UK
Summary: The Workforce Management Consultant role focuses on providing solutions for contact centres using Dynamics 365. This position is a 3-month initial contract with a hybrid working arrangement, requiring in-office presence in Sheffield once or twice a week. The role is classified as inside IR35 and offers a competitive daily rate.
Key Responsibilities:
- Consult on workforce management solutions for contact centres.
- Implement and optimize Dynamics 365 functionalities.
- Collaborate with stakeholders to ensure effective solution delivery.
- Provide ongoing support and training to users.
Key Skills:
- Experience with Dynamics 365.
- Strong understanding of contact centre operations.
- Consulting experience in workforce management.
- Excellent communication and collaboration skills.
Salary (Rate): £520 per day
City: Sheffield
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Workforce Management Consultant - Contact Centre Solution - Dynamics 365
3 Month Initial Contract
Paying up to £520 per day Inside IR35
Hybrid Working - 1x or 2x per week in Sheffield
More info TBC.