Welcome Team Assistant x 2
Posted 1 week ago by The Bowes Museum
Negotiable
Undetermined
Undetermined
Barnard Castle, England, United Kingdom
Summary: The role of Welcome Team Assistant involves joining The Bowes Museum to enhance the visitor experience through exceptional customer service. Candidates should be enthusiastic, motivated, and capable of working both independently and collaboratively in a customer-facing environment. Flexibility is required for weekend, bank holiday, and evening work related to events and exhibitions. The museum values diversity and encourages applications from under-represented groups in the sector.
Key Responsibilities:
- Enhance visitor experience and museum offerings.
- Deliver high standards of customer service and care.
- Work collaboratively with team members and independently.
- Communicate effectively with visitors and staff.
- Be flexible in working hours, including weekends and evenings for events.
Key Skills:
- Enthusiasm and motivation.
- Ability to work on own initiative.
- Strong customer service skills.
- Effective communication skills.
- Flexibility in working hours.
Salary (Rate): undetermined
City: Barnard Castle
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
we are seeking to recruit two Welcome Team Assistants to join our team. You will become a valued member of our team as we continue to develop our visitor experience and wider museum offer. The visitor is central to our offer at The Bowes Museum, to succeed in this role you will be enthusiastic, motivated, able to work on your own initiative and collaborate with others. You will be comfortable working with others in a customer-facing sales environment, delivering the highest standards of customer service and care. You will be an effective communicator and demonstrate flexibility in this varied role. Some weekend and Bank holiday working will be required as well as some evening work for events and exhibition previews. We are an equal opportunity employer. Diversity within our workforce, programmes and approaches is crucial to our mission of being equitable, sustainable and relevant. We particularly welcome applications from candidates who have been traditionally under-represented within the sector, including but not exclusively those who identify as people of colour and/or people with disabilities. To apply, please use the following links; 22 hour position - 34 hour position - Your Covering Letter should refer to the essential criteria noted in the role profile’s Person Specification. Please tell us about how your specific skills and professional experiences meet the different competencies, qualities and experiences required and give examples.