Website Platform Manager

Website Platform Manager

Posted 3 days ago by Kingspan Group

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Negotiable
Undetermined
Hybrid
Pembridge, England, United Kingdom
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Application Programming Interface (API) Balancing (Ledger/Billing) Budgeting Business Continuity Planning Business Priorities Constituent Relationship Management Content Management Content Management Systems Customer Relationship Management (CRM) Software Database Activity Monitoring Data Privacy Laws Digital Transformation Domain Name System (DNS) Servers Enterprise Architecture Entrepreneurial Leadership Front End (Software Engineering) Global Marketing HubSpot CRM Management Management Systems Microsoft Dynamics 365 Organisational Structure Penetration Testing Release Management Scalability Search Engine Optimisation SSL Security Stakeholder Engagement Stakeholder Management Uptime User Experience Vulnerability Vulnerability Management Web Cache Web Content Management System (WCMS) Web Platforms Web Project Workflows

Summary: The Website Platform Manager will oversee the management, performance, and evolution of a global website platform, ensuring it meets enterprise standards for performance, security, and scalability. This full-time permanent role offers hybrid working, requiring commuting to the Pembridge site in Herefordshire, UK, ideally twice a week. The manager will collaborate with various teams to optimize customer experiences and manage technical oversight, governance, and vendor relationships. Proven experience in leading global website projects and familiarity with MarTech tools are essential for success in this role.

Key Responsibilities:

  • Serve as the primary owner for the global website platform, overseeing its content management system, product hub integration, and related services.
  • Maintain the platform roadmap, balancing global business priorities, regional needs, and technical improvements.
  • Liaise with development partners and internal IT to manage deployments, updates, and integrations.
  • Monitor Core Web Vitals, SEO performance, and accessibility compliance, driving technical optimization initiatives.
  • Manage platform security, data privacy compliance, and uptime.
  • Develop and enforce governance policies for content publishing, quality standards, and approval workflows.
  • Provide CMS training and support for global and regional content teams.
  • Manage analytics and reporting for site performance, engagement, and conversions.
  • Collaborate with marketing, UX/UI design, and technical teams to continuously optimize customer journeys.
  • Manage relationships with platform vendors, hosting providers, and agency partners.

Key Skills:

  • Proven experience leading global website projects and/or re-platforming to a headless CMS.
  • Deep familiarity with MarTech tools (e.g. GA4, Dynamics 365, Click dimensions, HubSpot, CMS/PIM systems).
  • Demonstrated ability to lead cross-functional global teams and vendors.
  • Proven experience managing large-scale, multi-language website platforms, preferably headless CMS setups.
  • Strong understanding of front-end frameworks and API integrations.
  • Strong stakeholder management skills across marketing, IT, and technical teams.
  • Excellent verbal communication skills and stakeholder engagement.
  • Excellent decision-making in matrix environments.

Salary (Rate): undetermined

City: Pembridge

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We are looking for a Website Platform Manager based at either our Pembridge site in Herefordshire, UK, or our Wroclaw site in Poland. This is a full time permanent position, with hybrid working available, you will be able to commute to your nearest site ideally twice a week. As the Website Platform Manager you will be responsible for the end-to-end management, performance, and evolution of our global website platform, which combines a headless CMS with an integrated Logik-powered product hub. You will ensure the platform delivers a seamless, high-quality experience for customers, supports global marketing needs, and meets enterprise performance, security, and scalability standards.

Responsibilities Of Our Website Platform Manager

  • Platform Ownership
  • Serve as the primary owner for the global website platform, overseeing its content management system, product hub integration, and related services.
  • Maintain the platform roadmap, balancing global business priorities, regional needs, and technical improvements.
  • Business continuity planning.
  • Technical Oversight
  • Liaise with development partners and internal IT to manage deployments, updates, and integrations (Logik, PIM, DAM, CRM, analytics).
  • Monitor Core Web Vitals, SEO performance, and accessibility compliance, and drive technical optimization initiatives.
  • Manage platform security, data privacy compliance (GDPR, CCPA), and uptime.
  • Governance & Workflows
  • Develop and enforce governance policies for content publishing, quality standards, and approval workflows.
  • Provide CMS training and support for global and regional content teams.
  • Data privacy (GDPR/CCPA) and cookie & consent management.
  • Domain & DNS Management (e.g SSL certification)
  • Cyber security operations including vulnerability management and penetration testing.
  • Regulatory compliance in local markets.
  • Code quality & security including release management and change controls.
  • Data & Optimization
  • Business intelligence.
  • Manage analytics and reporting for site performance, engagement, and conversions.
  • CDN Management & optimisation including cache strategy.
  • Content & UX Management
  • Collaborate with marketing, UX/UI design, and technical teams to continuously optimise customer journeys.
  • Vendor & Budget Management
  • Manage relationships with platform vendors, hosting providers, and agency partners.
  • Oversee platform-related budgets, contracts, and renewals.

What we are looking for in our Website Platform Manager:

You Will Have

  • Proven experience leading global website projects and/or re-platforming to a headless CMS.
  • Deep familiarity with MarTech tools (e.g. GA4, Dynamics 365, Click dimensions, hubspot, CMS/PIM systems).
  • Demonstrated ability to lead cross-functional global teams and vendors.
  • Proven experience managing large-scale, multi-language website platforms, preferably headless CMS setups (Storyblok, Hygraph, or similar).
  • Strong understanding of front-end frameworks (React, Next.js) and API integrations.
  • Familiarity with enterprise architecture principles, composable platforms, and content federation.
  • Strong stakeholder management skills across marketing, IT, and technical teams.
  • Excellent verbal communication skills and stakeholder engagement.
  • Excellent decision-making in matrix environments.
  • Demonstrate ongoing professional development.

Whilst Not Essential, The Following Would Be Of Benefit

  • A degree or equivalent in a marketing/digital discipline.
  • Experience of building products and / or manufacturing with a complex product environment.
  • Experience with personalistion, and lead scoring / attribution frameworks.
  • Change Management or digital transformation experience.
  • Comfortable navigating a decentralised/global organisational structure.

What We Can Offer You

  • Competitive annual leave plus bank holidays
  • Competitive salary
  • Contributory pension scheme
  • Life assurance
  • Employee Assistance Programme
  • Discounted health care

Why join Kingspan Insulation?

We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.

Do you have the skills we are looking for? If so, click ‘ apply ' now to be considered as our Website Platform Manager.

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