Summary: The Ward Clerk position on Ward 10 at Wirral University Teaching Hospitals NHS Trust involves providing essential administrative support to ensure efficient ward operations. The role requires handling sensitive patient information and performing a variety of administrative tasks in a busy environment. Candidates should be eager to learn and capable of managing multiple responsibilities effectively. This full-time position operates Monday to Friday from 08:00 to 16:00.

Key Responsibilities:

• Check demographic details on patient admission and discharge.
• Arrange transport for patients attending other hospitals or departments.
• Answer telephone calls, take messages, and transfer calls as necessary.
• Coordinate outpatient appointments with clinic clerks prior to discharge.
• Prepare discharged patients' paperwork for scanning.
• Provide support to nursing staff for general patient requests.
• Liaise with Informatics regarding electronic equipment.
• Update criteria to reside information for all patients daily.

Key Skills:

• NVQ 2 in a relevant subject or equivalent administrative experience.
• Educated to GCSE level or equivalent.
• Knowledge of NHS administrative processes.
• Ability to prioritize tasks and work to deadlines.
• Excellent customer service skills.
• Good time management and organizational skills.
• Strong verbal and written communication skills.
• Self-motivated, enthusiastic, and able to work under pressure.
• Ability to work as part of a multidisciplinary team.

Salary (Rate): £23,615

City: Wirral

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other