W2 - IT Systems Engineer (MacOS skills, Shell Script, 365 & Entra) - Remote/Local to Jacksonville FL
Posted 7 days ago by 1753800151
Negotiable
Outside
Hybrid
USA
Summary: The IT Systems Engineer position primarily involves remote work with occasional on-site support at the Jacksonville campus. The role requires maintaining and supporting complex systems software and hardware, while collaborating with a small team. Candidates should possess strong macOS skills and experience with Microsoft 365 and Entra. Proximity to the Jacksonville area is essential for occasional in-person support.
Key Responsibilities:
- Maintain and support moderately complex systems software and hardware at multiple client Clinic sites.
- Monitor and respond to technical hardware and software problems using testing tools and techniques.
- Assist in managing overall system capacity and interface with vendor support services during outages.
- Contribute to the design, development, implementation, and maintenance of custom system software.
- Produce and maintain documentation such as systems requirements, designs, and resource inventories.
- Develop and maintain effective relationships with IT technical staff and management across client sites.
Key Skills:
- Basic MacOS skills including User Accounts, Privacy & Security, and File Permissions.
- Ability to navigate Terminal and knowledge of Shell Scripting.
- Understanding of Device Management profiles and the role of plists.
- Strong skills in macOS, Microsoft 365, and Entra.
- Experience in Mac hardware troubleshooting and MDM (Jamf Pro).
- Education: Bachelor's degree in IT technology or equivalent experience.
Salary (Rate): £32.00 hourly
City: Jacksonville
Country: USA
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Duties: THIS POSITION WILL BE MOSTLY REMOTE BUT THERE COULD BE A FEW TIMES WHERE THEY GET ASKED TO COME ON-SITE TO THE CLIENT JACKSONVILLE CAMPUS TO PROVIDE IN-PERSON SUPPORT. CANDIDATES SHOULD BE WITHIN 70 MILES OF THE JACKSONVILLE CAMPUS.
Scope: The client Mac team is looking to add a position in the Jacksonville area. This position would help augment a team of 2 mac staff.
Requirements:
- Basic MacOS skills such as User Accounts, Privacy & Security, File Permissions, etc.
- Ability to navigate Terminal.
- Shell Scripting knowledge
- Knowledge of Device Management profiles
- Understanding the role and use of plists
- Strong macOS and Microsoft 365 & Entra skills
- Mac hardware troubleshooting experience
- MDM experience (Jamf Pro)
Under general supervision and guidance the IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple client Clinic sites. The IT Systems Engineer will actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. He/she may interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. The IT Systems Engineer will also be expected to contribute to the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software plus the configuration and support of hardware systems across client Clinic; produce and maintain documentation such as systems requirements designs resource inventories and plans as requested by the work unit leadership. Work will be reviewed for quality timeliness and adequacy at predetermined milestones. It is important that the individual develops and maintains effective relationships with the I.T. technical staff and management across all client sites in the support of multiple projects simultaneously.
Education: A Bachelor's degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience. A high school diploma and 5 years of demonstrated IT technical experience at a large complex organization like client may be considered in lieu of the degree.
Schedule Notes: THIS POSITION WILL BE MOSTLY REMOTE BUT THERE COULD BE A FEW TIMES WHERE THEY GET ASKED TO COME ON-SITE TO THE client JACKSONVILLE CAMPUS TO PROVIDE IN-PERSON SUPPORT. CANDIDATES SHOULD BE WITHIN 70 MILES OF THE JACKSONVILLE CAMPUS. Scope: The client Mac team is looking to add a position in the Jacksonville area. This position would help augment a team of 2 mac staff. Requirements: -Basic MacOS skills such as User Accounts, Privacy & Security, File Permissions, etc. -Ability to navigate Terminal. -Shell Scripting knowledge -Knowledge of Device Management profiles -Understanding the role and use of plists -Strong macOS and Microsoft 365 & Entra skills -Mac hardware troubleshooting experience -MDM experience (Jamf Pro)
Hours Per Day: 8.00
Hours Per Week 40.00
Pay rate: $40/hr on W2.