About Us
AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions.
Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.
With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.
Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.
About the Role
Job Title: Operations Support Associate - Voice Support
Location : London UK
Hybrid Role Type: InsideIR35 Contract
Description
- Resource delivers end point testing against all premium voice and standard voice services for ad-hoc testing, RFB completion and issue investigation.
- Resource additionally provides feature / functionality testing for IPC, Speakerbus and cloud 9 technology.
- Provide software & hardware support as per direction of client management or project guidelines.
- Maintain transaction & asset records.
- Update knowledge documentation as needed.
- The primary focus of the trader voice support role is to provide frontline support to the client's voice operations team and themselves within the team.
- Within the remit is ensuring good staff relations and discipline.
- The need to maintain a focused, committed, and stable team is recognized and marked as a priority.
Required Core Skills
- EUC
- ENS Voice Recorder
- Communication skill
Rate:
Not specified
Location:
London
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
IT
Seniority Level:
Not Specified