Voice Network Engineer

Voice Network Engineer

Posted 1 week ago by Talent-Relay

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£300 Per day
Inside
Hybrid
Brighton, England, United Kingdom
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Agile Methodology Application Programming Interface (API) Cisco Certified Network Associate (CCNA) Cloud Computing Cloud Technology Cyber Security Financial Services Grafana Root Cause Analysis ServiceNow

Summary: The Voice Network Engineer role is a long-term contract position based in Brighton, focusing on enhancing telephony infrastructure within the financial services sector. The engineer will support and manage high-availability telephony systems, collaborate with global teams, and handle various technical tasks related to voice networks. This position requires a strong understanding of SIP and experience with Oracle and AudioCodes SBCs. The role operates in a hybrid working setup, requiring three days onsite each week.

Key Responsibilities:

  • Design and manage high-availability telephony systems using AudioCodes and Oracle SBCs
  • Handle SIP routing, voice infrastructure changes, and integrate with monitoring tools like Grafana and ThousandEyes
  • Work with telephony carriers for support and escalation
  • Enhance hybrid cloud voice networks integrating CCaaS/UCaaS platforms
  • Collaborate and communicate across business units
  • Conduct root cause analysis and maintain strong cybersecurity awareness
  • Follow Agile methodology and use ServiceNow for incident/change management

Key Skills:

  • Strong knowledge of SIP and carrier network operations
  • Hands-on experience with Oracle/AudioCodes SBCs, voice routing platforms, APIs, and data manipulation
  • Networking and security skills (Network+ / CCNA level)
  • Experience in documentation, knowledge sharing, and working independently
  • Excellent communication and collaboration skills
  • Experience in large enterprise/financial environments

Salary (Rate): £300 daily

City: Brighton

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Finance

Detailed Description From Employer:

Job Title: Voice Network Engineer

Location: Brighton

Working setup: Hybrid – 3 days per week onsite

Job Type: Contract – Long term / multi-year assignment

Day Rate: £280 - £300 per day (inside IR35)

Industry Sector: Financial Services

*Candidates must have the right to work in the United Kingdom

Introduction: My long-term client is urgently seeking for an experienced Voice & Network Engineer to join a project team on a long-term / multi-year contract based in Brighton. The successful Voice Network Engineer will focus on supporting and enhancing telephony infrastructure, including working on tickets (ServiceNow), projects, and collaborating with global teams and carriers.

Key Responsibilities:

  • Design and manage high-availability telephony systems using AudioCodes and Oracle SBCs
  • Handle SIP routing, voice infrastructure changes, and integrate with monitoring tools like Grafana and ThousandEyes
  • Work with telephony carriers for support and escalation
  • Enhance hybrid cloud voice networks integrating CCaaS/UCaaS platforms
  • Collaborate and communicate across business units
  • Conduct root cause analysis and maintain strong cybersecurity awareness
  • Follow Agile methodology and use ServiceNow for incident/change management

Required Qualifications, Skills and Experience:

  • Strong knowledge of SIP and carrier network operations
  • Hands-on experience with Oracle/AudioCodes SBCs, voice routing platforms, APIs, and data manipulation
  • Networking and security skills (Network+ / CCNA level)
  • Experience in documentation, knowledge sharing, and working independently
  • Excellent communication and collaboration skills
  • Experience in large enterprise/financial environments
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