Voice Automation Engineer

Role: Voice Automation Engineer

Work location (City): Brentwood, UK

Duration of the contract: fixed term employment

Hybrid work model: Min 4 days/week from client location

Mandatory Skills

• Voice and Broadband Domain
• Practical Voice/VoIP E2E testing experience.
• Call setup, call teardown, hold, transfer, waiting, forwarding, voicemail, Caller ID and conference-call validation.
• Broadband gateway/CPE and ATA testing.
• Voice registration, provisioning and recovery validation.
• Working knowledge of SIP call-flow fundamentals for troubleshooting.
• Automation Engineering
• Strong Python/Java programming.
• Linux and shell scripting.
• API automation and validation.
• Automation-framework design, reusable libraries and test-data management.
• Git and CI/CD integration.
• Failure triage, log analysis and automated reporting.
• Platform Experience
• Hands-on Automatics experience, or experience integrating with a comparable orchestration framework.
• Hands-on vQUAD experience and an automated voice-call and audio-validation platform.
• TR-069/TR-104, ACS/TARDIS, WebPA or equivalent device-management interfaces.
• RDK-B platform experience.
• SIP, RTP and Wireshark-based voice troubleshooting.

Overall Experience

• Minimum 5+ years of experience in Test Automation, with hands-on experience in Voice/VoIP, telecom services, or broadband device validation.
• Proven experience developing and maintaining automation frameworks for SIP-based voice services, ATA devices, broadband gateways (CPEs), or telecom platforms.
• Strong experience in automating voice call flows, voice feature validation, service provisioning, firmware upgrade validation, and recovery testing.
• Experience with vQUAD, Automatics Framework, TR-069/TR-104, ACS/TARDIS provisioning, WebPA, Jenkins, Git, Ansible, and CI/CD integration.
• Strong knowledge of SIP, RTP, SDP protocols, VoIP signaling, voice troubleshooting, and packet analysis using Wireshark.
• Experience working in broadband environments involving service provisioning, voice registration, reboot recovery, firmware upgrades, and end-to-end voice validation.
• Experience in RDK-B platforms, release validation, and release sign-off activities.