Responsibilities
- Manage the programme mailbox, triaging and coordinating incoming requests.
- Act as the central point of coordination between technical teams, project stakeholders and business users.
- Track actions, risks and issues, ensuring they are followed through to completion.
- Coordinate meetings, project updates and governance activities.
- Maintain project documentation, trackers and reporting.
- Support the Head of Operations with day-to-day coordination across the programme.
- Escalate blockers and ensure project milestones remain on track.
Experience Required
- Previous experience as a Project Coordinator, PMO Analyst, Project Support Officer or similar.
- Experience supporting Citrix, VDI or End User Computing (EUC) projects.
- Strong organisational and stakeholder management skills.
- Comfortable working within structured enterprise project environments.
- Excellent written and verbal communication skills.
Desirable Technical Exposure
- Experience with one or more of the following would be advantageous:
- Citrix Virtual Apps & Desktops (CVAD)
- Citrix XenApp / XenDesktop
- Azure Virtual Desktop (AVD)
- Windows 365 / Cloud PC
- VMware Horizon
- Microsoft End User Computing (EUC)
- Desktop virtualisation, migrations or optimisation programmes