UX/UI Design Manager
Posted 6 days ago by Subway
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The UX/UI Design Manager role at Subway in London involves leading the digital experience design across various platforms, ensuring alignment with user needs and business goals. The position requires a blend of conceptual thinking and practical design skills to create intuitive interfaces and memorable user experiences. The manager will collaborate with digital teams and leverage customer insights to inform design decisions. This is an opportunity to contribute to Subway's transformational journey in enhancing digital interactions.
Key Responsibilities:
- Develop sound UX concepts, including customer needs definition, task analysis, and creation of personas, storyboards, scenarios, user flows, and use cases.
- Create storyboards, wireframes, site maps, and screen flows.
- Create instant tangibility for the Subway Digital team through storytelling and rapid prototyping methods.
- Define User Interface design through information architecture, wireframes, and user flows, validating through usability testing.
- Leverage customer analytics and insights to inform design of end-to-end experiences.
- Collaborate with other designers to ensure integrated and consistent brand perception.
- Work with Subway Digital Teams and Product management teams to define and execute solutions for experience and visuals.
Key Skills:
- Bachelor’s degree in marketing, communications, graphic arts & design or other technical discipline or equivalent experience.
- Minimum of 5 to 8 years’ experience in related field.
- Fluent in English; any additional language is a plus.
- Previous experience in Digital Marketing.
- Experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
- Experience designing and developing interactive design concepts using static and dynamic prototyping tools.
- Strong knowledge of information architecture, creative storyboard, wireframes, user flows, site maps, and process flows.
- Experience with HTML, JavaScript, and CSS.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Manager Design UX/UI – London, United Kingdom
Region : London HQ, United Kingdom
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to transformational journey.
About the Role: We have an exciting opportunity to support our Digital team based in London, United Kingdom. The UX/UI Design Manager will apply conceptual thinking to define and actualize the digital experience across multiple touchpoints, aligning needs of product users, the goals of the Subway EMEA business at large, and the technical infrastructure supporting Subway Digital. The candidate should also support the creation of memorable and positive user experiences with intuitive, clean, and functional interfaces.
Responsibilities include but are not limited to:
- Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.
- Also, create storyboards, wireframes, site maps and screen flows
- Create instant tangibility for the Subway Digital team through storytelling and rapid prototyping methods, ranging from paper sketching to interactive prototyping
- Define the User Interface design through information architecture, wireframes and user flows and validate it through usability testing
- Leverage customer analytics and insights to inform the design of end-to-end experiences; use participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts.
- Work with other designers to ensure an integrated and consistent brand perception
- Collaborate with Subway Digital Teams (Digital Data & Analytics) and Product management teams to define and execute solutions for experience and visuals.
Qualifications:
- Bachelor’s degree in marketing, communications, graphic arts & design or other technical discipline or equivalent experience
- Minimum of 5 to 8 years’ experience in related field
- Language requirements: Fluent in English – any additional language a plus.
- Previous experience in Digital Marketing.
- Experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
- Experience designing and developing outstanding interactive design concepts, leveraging both static (e.g., Adobe) and dynamic (e.g., Azure) prototyping tools.
- Strong knowledge of information architecture, creative storyboard, wireframes, user flows, site maps and process flows.
- Experience with HTML, JavaScript and CSS.
What do we Offer?
- Reimbursements of insurance plans
- Competitive bonus
- Commute to work
- Company Holidays
- Learning & Development Benefits