UX Researcher for Commercial insights
Posted 1 week ago by Lorien
£550 Per day
Inside
Hybrid
London, UK
Summary: The UX Researcher for Commercial Insights will join a top global company on a contract basis for an initial period of 3-4 months, focusing on user research to inform product design, particularly in digital, data, and AI products. The role requires a blend of qualitative and quantitative research skills, with an emphasis on collaboration and communication with cross-functional teams. The position is remote/hybrid with some travel required for meetings and is classified as inside IR35. Candidates must set up via an Umbrella Company or PAYE if successful.
Key Responsibilities:
- Conduct user research across the product lifecycle using various qualitative and quantitative methods.
- Design research that minimizes bias and identifies root causes of user behavior and pain points.
- Collaborate effectively with cross-functional teams and stakeholders.
- Present research findings clearly and impactfully.
- Manage third-party vendors to ensure high-quality outcomes.
Key Skills:
- Knowledge and experience in Design Thinking principles.
- Experience in product design research for digital, data, and AI products.
- Proven expertise in user research planning and execution.
- Ability to distill complex data into actionable insights.
- Strong interpersonal and communication skills.
- Understanding of business goals and product strategy.
- Familiarity with user research tools such as UserTesting and Qualtrics.
- Experience in managing third-party vendors.
Salary (Rate): £550 daily
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
UX Researcher for Commercial insights
3-4 Months Initially
Remote/Hybrid (Some travel required for meetings)
Inside IR35
My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE.
Essential skills and experience for the UX Researcher for Commercial Insights:
- Design Thinking: Knowledge and experience in Design Thinking principles and practices
- Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial/commercial dashboards
- Behaviour Design: Experience in behaviour change and behavioural design/research
- User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment.
- Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points.
- Analytical Thinking: Ability to distil complex data into clear insights and identify the three most important things teams need to know to make decisions.
- Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders.
- Communication: The ability to present research findings in a clear and impactful way.
- Business Acumen: Understanding of how user insights connect to business goals and product strategy.
- Tool Proficiency: Familiarity with user research tools such as UserTesting, Qualtrics, GA4 or similar.
- Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently.
Preferred skills and experience for the UX Researcher for Commercial Insights:
- Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights.
- Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences.
- Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods industry and its regulatory and user experience challenges.
Stakeholder influence: Evidence of influencing stakeholders at different levels to follow a 'consumer first' mindset.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
