UX Researcher for Commercial insights

UX Researcher for Commercial insights

Posted 3 days ago by 1754659910

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£550 Per day
Inside
Hybrid
London
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Artificial Intelligence Business Acumen Design Research Design Thinking Product Design Product Lifecycle Product Strategy Service Design Stakeholder Management User Experience

Summary: The role of UX Researcher for Commercial Insights involves conducting user research to inform product design, particularly in digital, data, and AI products. The position is contract-based for 3-4 months and requires some travel for meetings. Candidates must work through an Umbrella Company or PAYE, as the role is classified as inside IR35.

Key Responsibilities:

  • Conduct user research across the product lifecycle using various qualitative and quantitative methods.
  • Design research to minimize bias and uncover root causes of user behavior and pain points.
  • Analyze complex data to provide clear insights for decision-making.
  • Collaborate effectively with cross-functional teams and stakeholders.
  • Present research findings in a clear and impactful manner.
  • Connect user insights to business goals and product strategy.
  • Manage third-party vendors to ensure high-quality outcomes.

Key Skills:

  • Knowledge of Design Thinking principles and practices.
  • Experience in product design research for digital, data, and AI products.
  • Expertise in planning and conducting user research.
  • Skilled in analytical thinking and distilling complex data into insights.
  • Strong interpersonal and collaboration skills.
  • Effective communication skills for presenting research findings.
  • Understanding of business acumen related to user insights.
  • Familiarity with user research tools such as UserTesting, Qualtrics, and GA4.
  • Experience in managing third-party vendors.
  • Experience integrating qualitative and quantitative data.
  • Understanding of service design and user research's impact on service experiences.
  • Knowledge of healthcare or consumer packaged goods industry challenges.
  • Evidence of influencing stakeholders towards a consumer-first mindset.

Salary (Rate): £550 per day

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

UX Researcher for Commercial insights
3-4 Months Initially
Remote/Hybrid (Some travel required for meetings)
Inside IR35

My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE.

Essential skills and experience for the UX Researcher for Commercial Insights:

  • Design Thinking: Knowledge and experience in Design Thinking principles and practices
  • Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial / commercial dashboards
  • Behaviour Design: Experience in behaviour change and behavioural design/research
  • User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment.
    • Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points.
  • Analytical Thinking: Ability to distil complex data into clear insights and identify the three most important things teams need to know to make decisions.
  • Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders.
  • Communication: The ability to present research findings in a clear and impactful way.
  • Business Acumen: Understanding of how user insights connect to business goals and product strategy.
  • Tool Proficiency: Familiarity with user research tools such as UserTesting, Qualtrics, GA4 or similar.
  • Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently.

Preferred skills and experience for the UX Researcher for Commercial Insights:

  • Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights.
  • Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences.
  • Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods industry and its regulatory and user experience challenges.

Stakeholder influence: Evidence of influencing stakeholders at different levels to follow a 'consumer first' mindset.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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