UX Research & Service Designer
Posted 3 days ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Manchester, England, United Kingdom
Summary: The role of UX Research & Service Designer involves conducting user research and designing services to enhance user experience. The position is based in Manchester with a hybrid working arrangement, requiring two days per week in the office. Candidates should possess a relevant degree and a minimum of two years of experience in a related role. Strong communication skills and the ability to work with various stakeholders are essential for success in this position.
Key Responsibilities:
- Conduct usability testing sessions and moderate participant interactions.
- Recruit research participants and design effective screeners.
- Plan, execute, and analyze usability tests to gather insights.
- Select appropriate research methodologies for various projects.
- Collaborate with stakeholders across multiple teams to understand customer needs.
- Apply user-centered design principles in service design.
Key Skills:
- UX Research
- Service Design
- Stakeholder management
- Customer Experience
- Planning
- Strong communication and presentation skills
- Time management and prioritization
- Understanding of user-centered design principles
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
I am hiring for UX Research & Service Designer
Location: Manchester - Hybrid / 2 days Per week in Office
Bachelor’s degree in UX, Design, Human-Computer Interaction, or a related field, or equivalent experience.
Minimum 2 years of experience in a Service Designer or related UX role.
Strong communication and presentation skills.
Ability to manage time effectively and prioritise work against deadlines.
Proven experience working with stakeholders across multiple teams.
Strong understanding of customer needs and user-centered design principles.
Research & UX Skills
Experience moderating usability testing sessions.
Ability to recruit research participants and design screeners.
Capability to plan, execute, and analyse usability tests.
Experience selecting appropriate research methodologies.
Key Skills: UX Research / Service Design / stakeholders / Customer Experience / Planning