UX Research Manager (Maternity Cover, 12 months)

Summary: The UX Research Manager will lead a team in conducting user-centered research to inform design decisions and enhance user experiences across products. This role involves collaboration with various teams to ensure research insights align with business objectives and brand identity while advocating for digital accessibility. The manager will also mentor the research team and drive innovation in research methodologies. This position is a maternity cover for 12 months based in Manchester, England.

Key Responsibilities:

• Collaborate with UX Operations and Design Managers to align research strategies with business objectives.
• Lead the research team to maintain high-quality research standards and methodologies.
• Establish a consistent approach to research across all products and services.
• Work with the Brand team to ensure research supports brand consistency.
• Advocate for accessibility-focused research to meet digital accessibility standards.
• Mentor and develop the research team, fostering continuous learning and growth.
• Facilitate collaboration between research, design, development, product, and marketing teams.
• Champion a user-centered research approach across the organization.
• Prioritize research that includes users with disabilities and address accessibility needs.
• Explore innovative research methodologies and tools to enhance research capabilities.
• Cultivate a collaborative team environment that values open communication.
• Support UX researchers in exploring and testing innovative methods.
• Organize and facilitate regular research critique sessions.
• Map and analyze user journeys to identify pain points and opportunities for improvement.
• Promote data-driven design decisions by incorporating user insights into design iterations.

Key Skills:

• Proven leadership and team management experience in UX research.
• Deep understanding of user-centered research principles and methodologies.
• Expertise in industry-standard research tools for qualitative and quantitative analysis.
• Strong ability to generate high-quality insights from complex user behaviors.
• Experience contributing research insights to design systems for usability and accessibility.
• Strong cross-functional collaboration skills with various teams.
• Knowledge of digital accessibility standards and conducting research with diverse users.
• Analytical and problem-solving skills to inform decision-making.
• Excellent communication and presentation skills for diverse audiences.
• Strong stakeholder management and expectation-setting abilities.

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other