UX Designer

UX Designer (GDS prototyping)– Defence Digital Transformation Programme
Security Clearance Essential
Hybrid Working – Multiple MOD Sites Across the South West UK
Rate flexible (Senior UX Designer rates Inside IR35)
We are seeking an experienced UX Designer with GDS prototyping kit experience with current or recent Defence/Military expertise to support a major digital transformation programme within the Ministry of Defence environment.
This role offers the opportunity to contribute to the modernisation of critical services by transforming legacy paper-based processes into secure, accessible, and user-centred digital experiences. Working within a multidisciplinary team, you will help deliver high-quality digital services that improve efficiency, accessibility, and operational effectiveness across the organisation.
The opportunity
You will join a newly established digital design team tasked with digitising a portfolio of existing print-and-post services. Working alongside an experienced digital forms delivery function, you will play a key role in designing and delivering multiple digital journeys within an ambitious delivery programme.
The team will benefit from established support structures, experienced digital practitioners, and close collaboration across service, product, delivery and technical disciplines.

• Create seamless end-to-end user journeys that enable users to complete tasks accurately and efficiently.
• Develop interaction designs informed by user needs, evidence, and organisational objectives.
• Produce prototypes and design artefacts to support service development and stakeholder engagement.
• Apply accessibility principles to ensure services are inclusive and compliant with relevant standards.
• Collaborate closely with User Researchers, Service Designers, Content Designers, Developers, Business Analysts, and Product Managers.
• Work with policy, legal, operational, and senior stakeholders to shape effective digital solutions.
• Analyse and interpret user research findings to inform design decisions and service improvements.
• Balance user needs, business priorities, technical constraints, and delivery timelines.
• Support iterative design and continuous improvement throughout the delivery lifecycle.
• Contribute to the successful delivery of multiple digital services within a fast-paced and evolving environment.

Essential Skills & Experience
Current SC Clearance (Ideally MOD SC)
Proven experience as a UX Designer or Interaction Designer within Government, Defence, or wider Public Sector environments.
Strong knowledge of GDS standards, patterns, and user-centred design methodologies.
Experience using the GOV.UK Prototype Kit to design, test, and iterate digital services.
Working knowledge of HTML, including the ability to modify and reuse code within prototypes.
Strong understanding of accessibility principles and inclusive design practices.
Experience working within Agile multidisciplinary teams.
Ability to make informed design decisions and work effectively with ambiguity.
Excellent stakeholder management, communication, and collaboration skills.
Experience balancing user needs with organisational and operational requirements.
Comfortable working independently while contributing positively to a collaborative team environment.
Working Arrangements
The programme operates a flexible hybrid working model with remote collaboration forming a key part of day-to-day delivery. Occasional travel to MOD and customer sites across the South West UK will be required for workshops, stakeholder engagement, design activities, and team collaboration.
This is an excellent opportunity for a UX Designer passionate about delivering meaningful digital transformation within a secure and mission-critical environment while applying GDS best practice at scale.