UX Designer

What You'll Be Doing

• Designing AI-powered customer experiences for a consumer mobile application
• Defining conversational and assistant-led interactions
• Creating intuitive interaction patterns for emerging AI capabilities
• Exploring how users discover, access and move between multiple AI-powered experiences
• Building prototypes and concepts to test ideas and influence product direction
• Translating complex propositions into simple, engaging user experiences
• Working closely with Product, Engineering and Research teams to shape future experiences

What We're Looking For

• Strong experience as a UX Designer, Product Designer or Interaction Designer
• Proven experience designing consumer-facing mobile applications
• Excellent interaction design and user experience skills
• Strong prototyping capabilities using Figma or similar tools
• Experience working in ambiguity and shaping products from discovery through delivery
• Systems-thinking mindset with the ability to connect journeys, touchpoints and capabilities into a coherent experience
• Strong stakeholder engagement and communication skills

Desirable Experience

• Conversational UX or chat-based experiences
• AI Assistant, GenAI or LLM-powered products
• Agentic AI or multi-agent experiences
• Designing new interaction patterns and behaviours
• Experience within Financial Services or other regulated industries

This is an exciting opportunity to work at the forefront of AI-enabled product design, helping define how customers interact with emerging technologies in a real-world, consumer-facing environment.