User Researcher - Public Sector
Posted 6 days ago by fortice
£360 Per day
Inside
Hybrid
Hybrid - Worthing
Summary: The User Researcher role focuses on designing user-centric digital services that facilitate interactions with Government departments. This position requires collaboration with various teams to create inclusive and accessible experiences for users. The role involves conducting research and developing design concepts to address user needs effectively. The position is hybrid, requiring some in-office presence in Worthing.
Key Responsibilities:
- Conduct research and engage with a diverse range of users to design intuitive experiences.
- Create high-quality design concepts and artefacts such as personas, flows, service maps, and wireframes.
- Design in an inclusive and accessible way.
- Work in a multi-disciplinary delivery team.
Key Skills:
- Expertise in user-centric design.
- Strong user-focused approach.
- Ability to create compelling design artefacts.
- Experience working collaboratively in multi-disciplinary teams.
Salary (Rate): £360/day
City: Worthing
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
User Researcher - Digital Forms
Clearance Required: BPSS
Duration: 6 months
Location: Worthing with 2 days/week in office
IR35 Status: Mandated PAYE only
This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
You will work collaboratively with User Researchers, Interaction Designers, Content Designers, Service Designers and Performance Analysts as well as Software Developers and policy teams to produce outstanding digital services.
You will:
Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
Design in an inclusive and accessible way.
Work in a multi-disciplinary delivery team.