User Researcher (MOD SC Required)

Summary: Seeking a lead User Experience Consultant & Researcher for a high-profile Public Sector Defence project, responsible for bridging the gap between senior MOD stakeholders and technical developers. The role involves delivering a mission-critical application through user research and collaboration with developers. The position requires active MOD SC clearance and is hybrid, with some in-person work in London.

Key Responsibilities:

• Lead user research via interviews and workshops with senior military and civilian stakeholders.
• Translate complex personas and user journeys into high-fidelity wireframes and prototypes using Figma.
• Collaborate with React (TypeScript) developers to ensure design-to-code alignment.
• Maintain design systems focused on WCAG accessibility and Core Web Vitals.

Key Skills:

• Proven track record delivering UX in complex government environments.
• Proficiency in Figma and awareness of React/TypeScript components.
• Expert user of Jira, Confluence, and Slack.
• Confident engaging and influencing senior (MOD) civilian and military personnel.

Salary (Rate): £725 per day

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Seeking a lead User Experience Consultant & Researcher to drive a high-profile Public Sector Defence project. You will bridge the gap between senior MOD stakeholders and technical developers to deliver a mission-critical application.

The Details

• Rate: £700 - £725 per day (Outside IR35)

• Clearance: Active MOD SC Required (DV Preferred)

• Location: Hybrid (Remote with 4-5 days/month in London/South)

• Nationality: UK Nationals Only

The Role

• Lead user research via interviews and workshops with senior military and civilian stakeholders.

• Translate complex personas and user journeys into high-fidelity wireframes and prototypes using Figma.

• Collaborate with React (TypeScript) developers to ensure design-to-code alignment.

• Maintain design systems focused on WCAG accessibility and Core Web Vitals.

Essential Experience

• Defence/Public Sector: Proven track record delivering UX in complex government environments.

• Technical Stack: Proficiency in Figma and awareness of React/TypeScript components.

• Agile Delivery: Expert user of Jira, Confluence, and Slack.

• Stakeholder Management: Confident engaging and influencing senior (MOD) civilian and military personnel.

Apply now for immediate consideration